Rob Hewes Email
Head of Customer Service @ Royal College of Veterinary Surgeons (RCVS)
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Rob Hewes Location
- Rayleigh, GB
Rob Hewes Work
- Head of Customer Service @ (February 2023 - Present)
- Customer Experience Manager @ (December 2022 - January 2023)
- Head of Insight and Engagement @ (December 2020 - November 2022)
- Head of Registrations and Customer Experience (FTC) @ (November 2019 - December 2020)
- Customer Service Operations Manager @ (July 2019 - October 2019)
- Complaints Manager @ PCF Bank (May 2019 - June 2019)
- Career break @ home (March 2018 - April 2019)
- Senior Associate (Manager) @ (February 2015 - March 2018)
- Adjudicator and Process Improvement Manager and Team Leader @ (August 2011 - October 2014)
- Account Manager @ Converso Contact Centres (January 2010 - August 2011)
- Claims Manager @ (April 2007 - September 2009)
- Controls Team Leader @ Mellon Bank (June 2006 - April 2007)
- Team Manager @ First Data (September 2003 - April 2006)
- Team Manager @ Telewest Broadband (January 1998 - January 2003)
Rob Hewes Education
- The King John School 1990-1995
Rob Hewes Skills
- Call Center
- Insurance
- Team Leadership
- Stakeholder Management
- Management
- Public Speaking
- Microsoft Word
- Leadership
- Process Improvement
- Strategic Planning
- Continuous Improvement
- Business Analysis
- Change Management
- Call Centers
- Performance Management
- Account Management
- Coaching
- Financial Services
- PowerPoint
- CRM
- Operations Management
- Team Management
- Project Delivery
- Customer Experience
Rob Hewes Summary
- Rob Hewes, based in Rayleigh, GB, is currently a Head of Customer Service at Royal College of Veterinary Surgeons (RCVS). Rob Hewes brings experience from previous roles at Chubb, Royal College of Veterinary Surgeons (RCVS) and McKesson UK. Rob Hewes holds a 1990 - 1995 The King John School. With a robust skill set that includes Call Center, Insurance, Team Leadership, Stakeholder Management, Management and more. Rob Hewes has 2 emails on RocketReach.
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