2019 -2020 Head of Registrations and Customer Experience (FTC) @
2019 -2019 Customer Service Operations Manager @
2019 -2019 Complaints Manager @
2018 -2019 Career break @ home
2015 -2018 Senior Associate (Manager) @
2011 -2014 Adjudicator and Process Improvement Manager and Team Leader @
2010 -2011 Account Manager @
2007 -2009 Claims Manager @
2006 -2007 Controls Team Leader @
2003 -2006 Team Manager @
1998 -2003 Team Manager @ Telewest Broadband
Rob Hewes Education
The King John School 1990-1995
Rob Hewes Skills
Call Center
Insurance
Team Leadership
Stakeholder Management
Management
Public Speaking
Microsoft Word
Leadership
Process Improvement
Strategic Planning
Continuous Improvement
Business Analysis
Change Management
Call Centers
Performance Management
Account Management
Coaching
Financial Services
PowerPoint
CRM
Operations Management
Team Management
Project Delivery
Customer Experience
Rob Hewes Summary
Rob Hewes, based in Rayleigh, GB, is currently a Head of Customer Service at Royal College of Veterinary Surgeons (RCVS). Rob Hewes brings experience from previous roles at Chubb, Royal College of Veterinary Surgeons (RCVS) and McKesson UK. Rob Hewes holds a 1990 - 1995 The King John School. With a robust skill set that includes Call Center, Insurance, Team Leadership, Stakeholder Management, Management and more. Rob Hewes has 2 emails on RocketReach.
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