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Rob Held Location
Chicago, IL, US
Rob Held Work
Information Technology Service Delivery Manager @ (October 2022 - Present)
Director IT Field Services IT Service Delivery @ (September 2021 - October 2022)
Manager, IT Customer Support @ (January 2019 - September 2021)
IT Manager @ (October 2018 - October 2019)
Vice President Information Technology @ (September 2014 - November 2017)
IT Manager @ (September 2006 - January 2014)
Help Desk Manager @ (September 2003 - September 2006)
LAN Analyst @ (September 2000 - September 2003)
Network Analyst @ Central DuPage Hospital (March 1997 - September 1999)
Rob Held Education
Illinois Institute of Technology
No (Computer/Information Technology Administration and Management)
Rob Held Skills
Computer Hardware Troubleshooting
IT Service Management
ITIL
Vendor Management
Business Analysis
IT Strategy
Disaster Recovery
Project Management
Risk Management
Information Technology
Software Project Management
Troubleshooting
Technical Support
Budgets
Servers
CRM
Bloomberg
Active Directory
Networking
Leadership
Strategy
Financial Analysis
Asset Management
Financial Modeling
Management
Finance
Customer Relationship Management (CRM)
Budgeting
FinTech
Agile Scrum Master
Business Development
Communication
Computer Science
Cross-functional Team Leadership
Customer Satisfaction (CSAT)
Customer Success
IT Procurement
IT Service Delivery
Incident Management
KPI Implementation
Managed Services
P&L Management
Problem Solving
Resource Planning
Service Delivery
Service Operations
Service Orientation (Social)
Strategic Thinking
Supervisory Skills
Team Leadership
Team Management
Technical Documentation
Windows Desktop Administration
Sales
Printing
Customer Relationship Management Crm
Financial Services
Customer Relationship Management
Rob Held Summary
Rob Held, based in Chicago, IL, US, is currently a Information Technology Service Delivery Manager at Amundsen Davis, LLC. Rob Held brings experience from previous roles at ATI Physical Therapy, Rush University Medical Center, Consumer Law Group LLC and Ziegler. Rob Held holds a No in Computer/Information Technology Administration and Management @ Illinois Institute of Technology. With a robust skill set that includes Computer Hardware Troubleshooting, IT Service Management, ITIL, Vendor Management, Business Analysis and more. Rob Held has 4 emails and 8 mobile phone numbers on RocketReach.
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