Rob Hames Location
- Columbus, OH, US
Rob Hames Work
- 2013 - now Senior Client Operations Program Manager @
- 2012 - 2013 Account Development Executive @
- 2004 - 2012 Client Services Manager @ Twenty First Century Communications
- 1999 - 2004 Client Manager @ Twenty First Century Communications
- 1998 - 1999 Enrollment and Eligibility Manager @ eBenX
- 1995 - 1998 Enrollment Group Leader @ Aetna Health Care
Rob Hames Education
- North Hennepin Community College
Rob Hames Skills
- Client Relations
- Communication
- Customer Success
- Customer Experience
- Customer Advocacy
- Operations Management
- Quality Assurance
- Management
- Budgets
- CRM
- Account Management
- Business Development
- Project Management
- Sales
- Team Leadership
- Market Research
- New Business Development
- Strategic Planning
- Project Planning
- Program Management
- Team Building
- Visio
- Leadership
- Cross-functional Team Leadership
- Change Management
- Salesforce.com
- Cross-functional Coordination
- Marketing
- Process Improvement
- Vendor Management
- Business Process Improvement
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Telecommunications
- Customer Service
- Training
- Customer Satisfaction
- Strategy
- Professional Services
- Lean Six Sigma
- IVR
- Black Belt
- Troubleshooting
- Product Development
- Written Communication
- Relationship Building
- Relationship Development
- Interpersonal Relationships
- Cross Functional Relationship Building
Rob Hames Summary
- Rob Hames, based in Columbus, OH, US, is currently a Senior Client Operations Program Manager at Mosaicx. Rob Hames brings experience from previous roles at West Corporation, Twenty First Century Communications and eBenX. Rob Hames holds a North Hennepin Community College. With a robust skill set that includes Client Relations, Communication, Customer Success, Customer Experience, Customer Advocacy and more. Rob Hames has 1 emails on RocketReach.
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