Rob Grainger Email & Phone Number
Vice President of Customer Success @ Kompas Advisory
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Rob Grainger Location
- Philadelphia, PA, US
Rob Grainger Work
- 2024 - now Vice President of Customer Success @
- 2022 - 2024 Sr Director of Lifestyle and Beauty Brands (ecommerce SaaS) @
- 2017 - 2022 Vice President of Customer Success (MarTech SaaS) @
- 2013 - 2015 Advisory Board Member - IIN Europe @
- 2009 - 2013 Founder and CEO (Digital Agency) @ DD&AG
- 2005 - 2009 Head of Client Services @
- 2009 - 2017 Founder and CEO (MarTech SaaS) @ Stonewash (Acquired by Paperlit 2016)
- 2003 - 2005 Group Account Director @ Forward Worldwide (WPP)
- 2000 - 2003 Group Commercial Director @
Rob Grainger Education
- Colchester Institute 1988 - 1991
Rob Grainger Skills
- Data Interpretation
- Team Motivation
- Retention Programs
- B2C e-commerce
- SaaS Sales
- Coaching
- Business Networking
- Net Promoter Score
- Executive Reporting
- Business Analytics
- Team Performance
- Performance Management
- Strategic Accounts
- Deal Execution
- Complex Sales
- Performance Motivation
- Relationship Development
- Customer Interaction
- Case Studies
- Reporting Requirements
- Service Levels
- Performance Appraisal
- Key Performance Indicators
- Client Services
- Client Visits
- Resolving Issues
- Customer Advocacy
- Business Reviews
- Strategic Communications
- Strategy Implementation
- Customer Acquisition
- Sales Strategy
- Enterprise Agreements
- Creative Sales
- Upselling
- Executive Team
- Sales Leadership
- Renewal Retention
- Value Realization
- Voice of the Customer
- Operations Processes
- Post-Sales
- Market Research
- Customer Satisfaction
- Customer Journeys
- Customer Experience Management
- Independent Thinking
- Presentations
- Executive Visibility
- Digital Sales
- Team Building
- Business Process Improvement
- Change Management
- Strategic Relationships
- Strategic Vision
- Thought Leadership
- Renewals
- Professional Services
- Executive Leadership
- Client Relations
- Enterprise Accounts
- Problem Solving
- Customer Loyalty
- International Business Development
- Customer Service
- Team Leadership
- Customer Retention
- Strategic Thinking
- Interpersonal Skills
- Client Liaison
- Communication
- Business Strategy
- Negotiation
- Business Development
- Sales
- E-commerce
- Marketing Strategy
- User Experience
- P&L Management
- New Business Development
- Marketing
- Strategy
- Start-ups
- Strategic Partnerships
- Entrepreneurship
- Management
- Sales Management
- Cross-functional Team Leadership
- Public Speaking
- Leadership
- SaaS
- Customer Relationship Management (CRM)
- Analytics
- Software as a Service (SaaS)
- Account Management
- Strategic Planning
- Content Marketing
- Social Media Marketing
- Inclusive Team Leadership
- Customer Experience
- WordPress
- Online Advertising
- Customer Relationship Management Crm
- Email Marketing
- Start Ups
- Cross Functional Team Leadership
- Mobile Applications
- iOS development
- Banking
- Digital Marketing
- Online Marketing
- Agile Project Management
- Content Management
- Digital Media
- Digital Strategy
- Magazines
- Web Development
- Sponsorship
- E Commerce
- Copywriting
- Mobile Devices
- iPhone
- Marketing Communications
- Editorial Product Development
- Advertising
- Social Media
- Software as a Service Saas
- Web Applications
- Integrated Marketing
- Content Strategy
- New Media
- Software Development
- Publishing
Rob Grainger Summary
- Rob Grainger, based in Philadelphia, PA, US, is currently a Vice President of Customer Success at Kompas Advisory. Rob Grainger brings experience from previous roles at ESW, Clutch, SIIA and DD&AG. Rob Grainger holds a 1988 - 1991 Colchester Institute. With a robust skill set that includes Data Interpretation, Team Motivation, Retention Programs, B2C e-commerce, SaaS Sales and more. Rob Grainger has 1 emails and 1 mobile phone numbers on RocketReach.
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Rob Grainger
Vice President of Customer Success
Philadelphia, PA, US
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