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Rob Gonsalves Location
Austin, TX, US
Rob Gonsalves Work
Senior Director, Enterprise Next Generation Access Network Technology and Tools @ (June 2023 - Present)
Senior Director, Network Operations Texas Region @ (November 2020 - June 2023)
National Senior Director, Operations Technology and Engineering @ (July 2017 - November 2020)
National Senior Director, Engineering Operations | Preventive Maintenance @ (March 2017 - July 2017)
National Director, Engineering Operations | Preventive Maintenance @ (March 2016 - March 2017)
National Director, Engineering Operations | OSSi and NG-OSS and PNM tools @ (May 2015 - March 2016)
West Division Manager, Engineering Operations | Preventive Maintenance - Headends @ (November 2013 - May 2015)
Network Engineer - Headend @ (July 2010 - November 2013)
HFC Network Maintenance Technician @ (February 2005 - July 2010)
Field Service Technician @ (July 2000 - February 2005)
Rob Gonsalves Education
Woburn Memorial Senior High School 1993-1997
Rob Gonsalves Skills
Fiber Optic Networks
Telephony
Cabling
Cable Modems
Network Engineering
Microsoft Excel
Wireless
CMTS
Troubleshooting
DOCSIS
Technical Presentations
Ethernet
Fiber Optics
Telecommunications
Broadband
HFC
VoIP
Metro Ethernet
Headend
Optical Fiber
Agile Methodologies
Analytical Skills
Communication
Creativity and Innovation
Cross-functional Team Leadership
Customer Advocacy
Customer Experience
Customer Experience Analysis
Customer Experience Management
Customer Interaction
Customer Journeys
Data Analysis
Emotional Intelligence
Employee Evaluation
Failure Mode and Effects Analysis (FMEA)
Leadership
Operational Strategy
Operations Management
Proactive Design Thinking
Product Design
Product Development
Product Innovation
Product Management
Product Strategy
Program Management
Project Management
Remote Troubleshooting
Requirements Analysis
Service Delivery
Software Development
Software Development Life Cycle (SDLC)
Software Project Management
Strategic Partnerships
Strategic Thinking
Strategic Vision
Strategy
Streamlining Operations
Team Leadership
Rob Gonsalves Summary
Rob Gonsalves, based in Austin, TX, US, is currently a Senior Director, Enterprise Next Generation Access Network Technology and Tools at Comcast. Rob Gonsalves brings experience from previous roles at Comcast. Rob Gonsalves holds a 1993 - 1997 Woburn Memorial Senior High School. With a robust skill set that includes Fiber Optic Networks, Telephony, Cabling, Cable Modems, Network Engineering and more. Rob Gonsalves has 3 emails and 2 mobile phone numbers on RocketReach.
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