Rob Glauz Email & Phone Number
Head of Customer Success | Post-Sale Operations and Implementation @ Canals AI
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Rob Glauz Location
- New York, NY, US
Rob Glauz Work
- Head of Customer Success | Post-Sale Operations and Implementation @ (April 2025 - Present)
- Head of Customer Success @ (May 2022 - March 2025)
- Founding Customer Success Manager @ (May 2021 - May 2022)
- Head of Digital Customer Experience and Lifecycle @ (October 2018 - May 2021)
- Founding Customer Success Lead @ (October 2017 - October 2018)
- Brand Marketing Consultant @ (May 2015 - September 2015)
- Founding Head of Marketing @ GreenHouse Theatre Project (May 2012 - May 2014)
Rob Glauz Education
- Missouri School of Journalism
Bachelor of Journalism (Strategic Communications)
- Florida State University
Master of Fine Arts - MFA (Performance)
- Florida State University London Study Centre
Study Abroad
- University of Missouri-Columbia
Bachelor of Arts - BA (Performance)
Rob Glauz Skills
- Account Management
- Business Transformation
- Business-to-Business (B2B)
- Change Management
- ChurnZero
- Client Delivery
- Cross-functional Team Leadership
- Customer Adoption
- Customer Education
- Customer Enablement
- Customer Engagement
- Customer Experience
- Customer Journey Design
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Success
- Customer Success Operations
- Data Analytics
- Distance Learning
- Go-to-Market Strategy
- Health Scoring
- Instructional Design
- Key Performance Indicators
- Negotiation
- Net Revenue Retention
- Organizational Change Management
- Post-Sales Strategy
- Product Adoption
- Program Delivery Management
- Program Management
- Project Management
- Salesforce
- Software Implementation
- Software as a Service (SaaS)
- Training
- Voice of the Customer
Rob Glauz Summary
- Rob Glauz, based in New York, NY, US, is currently a Head of Customer Success | Post-Sale Operations and Implementation at Canals AI. Rob Glauz brings experience from previous roles at Successware and Spring Moves. Rob Glauz holds a Bachelor of Journalism in Strategic Communications @ Missouri School of Journalism. With a robust skill set that includes Account Management, Business Transformation, Business-to-Business (B2B), Change Management, ChurnZero and more. Rob Glauz has 2 emails and 1 mobile phone numbers on RocketReach.
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