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Rob Franklin Location
Halifax, GB
Rob Franklin Work
2024 -now Chief Operating Officer @
2022 -2024 Head of Contact Centre Operations @ My Finance Club
2021 -2022 Group Digital Operational Performance Leader @
2020 -2021 Head Of Customer Service @
2019 -2020 Customer Service and Collections Manager @
2017 -2018 Specialist Collections and Support Manager @
2015 -2017 Director of Collections @
2014 -2015 Operations Director @
2012 -2013 Head of Collections, Recoveries and Support Services @ MEM Consumer Finance Ltd
2011 -2011 Head of Collections @ Roxburghe (UK) Limited
2009 -2010 Head of Debt Purchase Collections @
1990 -2009 Senior Operations Manager @
Rob Franklin Education
Melbourn Village College 1984-1989
Rob Franklin Skills
Debt Collection
Debt Recovery
Debt Management
Credit Control
Recoveries
Team Leadership
Coaching
Mentoring
Leadership Development
Financial Analysis
Training & Development
Debt Settlement
Business Process Improvement
Recruiting
Credit Management
Credit Cards
Management
Credit Risk
Financial Services
Call Centers
Operations Management
Credit
Credit Analysis
Financial Risk
Employee Training
Banking
Risk Management
Team Management
Portfolio Management
Loans
Assets Recovery
Skip Tracing
Payments
Predictive Dialers
Relationship Management
Training and Development
Negotiation
Business Process
Customer Service
Business Strategy
Contact Centers
Rob Franklin Summary
Rob Franklin, based in Halifax, GB, is currently a Chief Operating Officer at UNITED KASH LIMITED. Rob Franklin brings experience from previous roles at My Finance Club, Hoist Finance and Lantern. Rob Franklin holds a 1984 - 1989 Melbourn Village College. With a robust skill set that includes Debt Collection, Debt Recovery, Debt Management, Credit Control, Recoveries and more. Rob Franklin has 2 emails on RocketReach.
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