Rob Duncan's Location
Rockwall, TX, US
Rob Duncan's Work
- Founder, Chairman & President @ Omni Interactions
- Founder and CEO @ Omni Interactions
- Senior Vice President, North America Operations @ SYKES
- COO @ Alpine Access
- Vice President Customer Care @ Capgemini
- Customer Care @ Dell Technologies
Rob Duncan's Education
- Texas A&M University - Commerce
Rob Duncan's Skills
- Customer Retention
- Leadership
- Call Center Development
- BPO
- Outsourcing
- Vendor Management
- Team Leadership
- Call Centers
- Process Improvement
- Customer Relationship Management
Rob Duncan's Summary
Rob Duncan, based in Rockwall, TX, US, is currently a Founder and CEO at Omni Interactions, bringing experience from previous roles at Omni Interactions, Sykes Enterprises, Inc., Alpine Access and Capgemini. Rob Duncan holds a Texas A&M University - Commerce. With a robust skill set that includes Customer Retention, Leadership, Call Center Development, BPO, Outsourcing and more, Rob Duncan contributes valuable insights to the industry. Rob Duncan has 1 email and 1 mobile phone number on RocketReach.
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ViewChance Smith
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