Rob Dickson Email
Enterprise Process Design Lead @ Azets
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Rob Dickson Location
- Colwyn Bay, GB
Rob Dickson Work
- Enterprise Process Design Lead @ (February 2024 - Present)
- Head of Business Intelligence - Capita Public Service @ (September 2020 - December 2023)
- Head of MI and Planning, Local Government Services @ (January 2020 - September 2020)
- Head Of Customer Experience @ (January 2019 - January 2020)
- Head Of Service and Customer Insight @ (November 2016 - October 2018)
- General Manager - Service Readiness and Support @ (March 2015 - November 2016)
- Head Of Regional Performance @ (April 2013 - March 2015)
- Operational Effectiveness Manager @ (September 2011 - April 2013)
- Customer Experience Manager @ (August 2010 - September 2011)
- Business Analysis and Planning @ (August 2004 - August 2010)
Rob Dickson Education
- The University of Sheffield
Psychology & Sociology
- Leeds Grammar School
Rob Dickson Skills
- Program Management
- Team Management
- Telecommunications
- Business Process Improvement
- Management
- Performance Management
- Market Research
- Business Improvement
- Change Management
- Business Strategy
- Customer Experience
- Data Analysis
- Leadership
- Stakeholder Management
- Project Planning
- General Management
- People Development
- Project Delivery
- Project Management
- Business Transformation
- Service Delivery
- Strategy
- Team Leadership
- Business Analysis
- Analysis
- Operations Management
- Customer Relationship Management Crm
- Team Building
- KPI implementation
- Broadband
- Customer Satisfaction
- Data Analytics
- Production Planning
- Customer Service Management
- Results And Target Driven
- Microsoft Office
- Customer Experience Management
- Customer Insight
- Managed Services
- Empowering Leadership
- Customer Service
- Business Improvement Planning
- Kpi Improvement
- CRM
- Big Data Analytics
- Customer Relationship Management
Rob Dickson Summary
- Rob Dickson, based in Colwyn Bay, GB, is currently a Enterprise Process Design Lead at Azets. Rob Dickson brings experience from previous roles at Capita, Smart DCC and Openreach. Rob Dickson holds a Psychology & Sociology @ The University of Sheffield. With a robust skill set that includes Program Management, Team Management, Telecommunications, Business Process Improvement, Management and more. Rob Dickson has 2 emails on RocketReach.
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