Rob Dickson Location
- Colwyn Bay, GB
Rob Dickson Work
- 2024 - now Enterprise Process Design Lead @
- 2020 - 2023 Head of Business Intelligence - Capita Public Service @
- 2020 - 2020 Head of MI and Planning, Local Government Services @
- 2019 - 2020 Head Of Customer Experience @
- 2016 - 2018 Head Of Service and Customer Insight @
- 2015 - 2016 General Manager - Service Readiness and Support @
- 2013 - 2015 Head Of Regional Performance @
- 2011 - 2013 Operational Effectiveness Manager @
- 2010 - 2011 Customer Experience Manager @
- 2004 - 2010 Business Analysis and Planning @
Rob Dickson Education
- The University of Sheffield
- Leeds Grammar School
Rob Dickson Skills
- Program Management
- Team Management
- Telecommunications
- Business Process Improvement
- Management
- Performance Management
- Market Research
- Business Improvement
- Change Management
- Business Strategy
- Customer Experience
- Data Analysis
- Leadership
- Stakeholder Management
- Project Planning
- General Management
- People Development
- Project Delivery
- Project Management
- Business Transformation
- Service Delivery
- Strategy
- Team Leadership
- Business Analysis
- Analysis
- Operations Management
- Customer Relationship Management Crm
- Team Building
- KPI implementation
- Broadband
- Customer Satisfaction
- Data Analytics
- Production Planning
- Customer Service Management
- Results And Target Driven
- Microsoft Office
- Customer Experience Management
- Customer Insight
- Managed Services
- Empowering Leadership
- Customer Service
- Business Improvement Planning
- Kpi Improvement
- CRM
- Big Data Analytics
- Customer Relationship Management
Rob Dickson Summary
- Rob Dickson, based in Colwyn Bay, GB, is currently a Enterprise Process Design Lead at Azets. Rob Dickson brings experience from previous roles at Capita, Smart DCC and Openreach. Rob Dickson holds a The University of Sheffield. With a robust skill set that includes Program Management, Team Management, Telecommunications, Business Process Improvement, Management and more. Rob Dickson has 2 emails on RocketReach.
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