2014 -
2015 Head of Client Innovation and Customer Experience @
2013 -
2014 Head of Customer Experience UK and I @
2012 -
2013 Customer Strategist @
2009 -
2011 Group CSD @ Blueview Group plc
2006 -
2008 Managing Director @ Navigator Customer Management
2001 -
2006 Customer Care Director @
1996 -
2001 Senior Account Manager @
Rob Denton Education
The University of Manchester
BA Hons 2:1
1992
-
1995
Ridge Danyers College 1990
-
1992
Marple Hall High 1985
-
1990
Rob Denton Skills
Customer experience design
Vendor management
Change Management
Digital Strategy
Outstanding Customer Service
Contact Centers
Digital Marketing
Team Management
Project Management
Customer Service
Integrated Marketing
Networking
Customer Satisfaction
Customer Experience
Strategy
B2B
CRM
Business Development
Management
Business Process Improvement
Outsourcing
Customer Retention
Social Media
Multi-channel Marketing
Leadership
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Rob Denton Summary
Rob Denton, based in London, GB, is currently a Transformation Lead at Cognizant Netcentric. Rob Denton brings experience from previous roles at Cognizant, Heathrow Express, MTR Corporation (UK and Europe) and NXET Limited - c2c. Rob Denton holds a 1992 - 1995 BA Hons 2:1 @ The University of Manchester. With a robust skill set that includes Customer experience design, Vendor management, Change Management, Digital Strategy, Outstanding Customer Service and more. Rob Denton has 3 emails and 4 mobile phone numbers on RocketReach.
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