Senior Application Administrator @ United Texas Bank, N.A. (August 2025 - Present)
Customer Success Manager @ (April 2024 - June 2025)
VP, Solutions Support Manager @ (July 2022 - April 2024)
Vice President Information Technology @ Independent Financial (now SouthState Bank) (July 2022 - April 2024)
Engagement Manager @ (September 2019 - July 2022)
Service Engagement Manager @ (September 2019 - July 2022)
Solutions Implementation Engineer @ Legacy Texas Bank (January 2019 - September 2019)
Vice President Information Technology Operations @ (September 2013 - November 2017)
VP, IT Customer Operations Manager @ (September 2013 - January 2017)
Global Escalation Engineer @ (September 2011 - September 2013)
Technical Support Manager @ (September 2006 - September 2011)
Network Technician @ (January 2001 - September 2006)
Technical Support Representative @ (September 2000 - December 2000)
Technical Support Representative @ Verio Internet Services (April 2000 - September 2000)
Technical Support Agent @ Stream International (November 1998 - November 1999)
Tech Support Rep @ (January 1995 - January 1996)
Rob Cortez Skills
A+ Certified
Active Directory
Administrative Organization
BMC Remedy
Change Management
Citrix
Computer Hardware
Customer Satisfaction
Disaster Recovery
Engagement Management
Hardware
Help Desk Support
Hosted Microsoft Exchange
Hyper-V
IIS
IT Management
IT Operations
IT Service Management
ITIL
Incident Management
Information Technology
Internet Protocol Suite (TCP/IP)
Laptops
Managed Services
Management
Microsoft 365
Microsoft Azure
Microsoft Certified Professional
Microsoft Exchange
Microsoft Technologies
Networking
Novell CNA 6
Office 365
Operating Systems
Presentation Skills
Printers
Problem Solving
Project Management
SCCM
SQL
Security
Servers
Service Delivery
Service Desk
Software Documentation
Software Installation
TCP/IP
Team Leadership
Technical Staff Management
Technical Support
Technical Writing
Training
Troubleshooting
VMware
VPN
Windows
Windows 7
Windows Server
Wireless Networking
Operations
Escalation
Hyper V
Internet Protocol Suite Tcp/Ip
Microsoft Word
Testing
Strategy
Software
Java
Business Development
Support
Engineering
Strategic Planning
Services
Internet Protocol Suite
Rob Cortez Summary
Rob Cortez, based in Wylie, TX, US, is currently a Sr. Application Administrator at United Texas Bank. Rob Cortez brings experience from previous roles at United Texas Bank, N.A., Denali Advanced Integration, Independent Financial and Independent Financial (now SouthState Bank). With a robust skill set that includes A+ Certified, Active Directory, Administrative Organization, BMC Remedy, Change Management and more. Rob Cortez has 1 emails and 1 mobile phone numbers on RocketReach.
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