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RJ Dowell Location
Powell, OH, US
RJ Dowell Work
AI Automation Engineer @ (April 2026 - Present)
Senior IT Collaboration Engineer (Platform Owner, Enterprise Collaboration Architect) @ (April 2026 - April 2026)
IT Collaboration Engineer @ (August 2021 - March 2026)
Senior Trainer @ (August 2019 - August 2021)
Trainer @ (October 2015 - August 2019)
Member Care Representative @ (November 2013 - October 2015)
RJ Dowell Education
Columbus State Community College
Associate of Arts - AA (Liberal Arts and Sciences/Liberal Studies)
RJ Dowell Skills
Technology
Problem Solving
Resourceful in the completion of projects
Hands-on Problem Solver
Highly resourceful
Creativity Skills
Computer/Technical Literacy
Possess strong analytical
DIY
Home Improvement
Business Analysis
Demand Management
Microsoft Word
Customer Service
Organization & prioritization skills
Highly motivated self-starter
Release Management
Management
Customer Satisfaction
Data Governance
Time Management
Timely Decision Making
Highly detail oriented
Teamwork
Waterfall
Marketing Strategy
Microsoft Excel
Clarity
Microsoft Office
Collaborative Problem Solving
Team Building
Leadership
Team Leadership
AI Agents
AI workflow automation
Agentic AI
Agentic AI Development
Anthropic API
Anthropic Claude
Architecture Decision Records
Arize Phoenix
Bullhorn
Call Flow Design
Claude Code
Contact Center Architecture
Contact Center Management
Contact Center as a Service (CCaaS)
Continuous Integration and Continuous Delivery (CI/CD)
Contract Negotiation
Curriculum Development
Cursor AI
Customer Experience Strategy
Data Migration
DuckDB
Enterprise Software Training
FastAPI
Freshservice ITSM
Generative AI
GitHub Actions
Google AI Studio
Google CLI
Google Gemini
Google Gems (AI Agents)
Information Architecture
Instructional Design
Interactive Voice Response (IVR)
Knowledge Management
LLM Observability
Large Language Models (LLM)
Lucidchart
Microsoft Entra ID
NICE CXone
OAuth
Office 365 Administration
Okta (Identity Management)
OpenAI API
Operational Leadership
PostgreSQL
PowerShell Automation
Process Enablement
Procurement
Prompt Engineering
Python
Python (Automation & API Integrations)
QuickBooks Online
REST APIs
React
Renewal Negotiations
Retrieval-Augmented Generation (RAG)
RingCentral
SIP Trunking
SaaS Management
SaaS Ops
Security Auditing
SharePoint
SharePoint Governance
Solution Architecture
Stakeholder Management
Streamlit
Supabase
Systems Integration
Technical Documentation
Technical Enablement
Technical Training
Telephony Architecture
Twilio
UCaaS
Vendor Management
VoIP
Voice AI
Workflow Automation
Zoom Contact Center
Zoom Phone
xAI Grok
RJ Dowell Summary
RJ Dowell, based in Powell, OH, US, is currently a AI Automation Engineer at ConnectHealth. RJ Dowell brings experience from previous roles at Veeva Systems and Nationwide. RJ Dowell holds a Associate of Arts - AA in Liberal Arts and Sciences/Liberal Studies @ Columbus State Community College. With a robust skill set that includes Technology, Problem Solving, Resourceful in the completion of projects, Hands-on Problem Solver, Highly resourceful and more. RJ Dowell has 6 emails and 2 mobile phone numbers on RocketReach.
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