Customer Support Analyst @ (November 2023 - March 2026)
Technical Support Specialist @ (May 2023 - November 2023)
Technical Support Specialist @ (August 2022 - March 2023)
Technical Support Specialist @ Moretel australia (August 2021 - February 2022)
Technical Support Specialist @ (November 2020 - May 2021)
Technical support 2 @ (April 2017 - November 2020)
Technical Support Representative @ (June 2016 - January 2017)
Rizza Jane Ramos Education
Technological Institute of the Philippines
Bachelor of Architecture - BArch (Architecture)
2011-2012
Far Eastern University
Bachelor of Architecture - BArch (Architecture)
2007-2010
Rizza Jane Ramos Skills
Real Estate
smart plan
Web Editing
Content Management
Domain Name System (DNS)
SSL Certificates
Billing Process
Refunds
Customer Interaction
Critical Thinking
Phone Etiquette
Customer Relationship Management (CRM)
Product Service
Chat
Sales
Customer Experience
Tagalog
Problem Management
Incident Management
Escalation Process
Online Support
Ticketing Systems
Service-Level Agreements (SLA)
Customer Success
Interpersonal Skills
Time Management
Skilled Multi-tasker
Attention to Detail
Problem Solving
Discord
Customer Satisfaction
Software as a Service (SaaS)
Communication
Zendesk
Technology Platforms
Teamwork
Resolving Issues
Operating Systems
Networking
English
Point of Sale (POS) Systems
Customer Support
Troubleshooting
Customer Service
Technical Support
Rizza Jane Ramos Summary
Rizza Jane Ramos, based in Metro Manila, Philippines, is currently a Customer Success Specialist at RMS. Rizza Jane Ramos brings experience from previous roles at MOBI, Chime Technologies Inc and Moretel australia. Rizza Jane Ramos holds a 2011 - 2012 Bachelor of Architecture - BArch in Architecture @ Technological Institute of the Philippines. With a robust skill set that includes Real Estate, smart plan, Web Editing, Content Management, Domain Name System (DNS) and more. Rizza Jane Ramos has 2 emails on RocketReach.
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