Rizwan Shaikh Email & Phone Number
Vice President Operations - Supply Chain and Consumer Support Delivery and User Experience and Quality @ Rapido - India's Largest Bike Taxi
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Rizwan Shaikh Location
- Bengaluru, KA, IN
Rizwan Shaikh Work
- 2019 -now Vice President Operations - Supply Chain and Consumer Support Delivery and User Experience and Quality @
- 2019 -2020 Head - Consumer Support Delivery @
- 2018 -2019 General Manager @
- 2015 -2018 DGM Operations @
- 2014 -2015 Customer Experience Manager @
- 2009 -2014 Business Manager, Airtel @
- 2007 -2009 Business Manager @ Icronex
- 2004 -2007 Assistant Manager Operations @
Rizwan Shaikh Education
- Indian Institute of Management, Lucknow
Advanced Programme in Leadership in the Digital Era (Business Administration and Management, General)
2021-2022 - Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Diploma (Business Administration and Management, General)
2018-2020 - Arunachal University of Studies
Bachelor's degree (Bachelor of Arts)
2014-2017 - NIMS
GDBA (Business Administration and Management, General)
2003-2007 - Presidency College
HS (PCBM)
2000-2002 - Assembly of God Church
ICSE (PCBM)
1987-1999
Rizwan Shaikh Skills
- Sales
- Leadership
- Customer Satisfaction
- Pre Sales
- User Experience
- Hiring
- Operations Management
- Business Process Outsourcing Bpo
- Product Management
- MIS
- Microsoft Excel
- Project Planning
- Telecommunications
- Competitive Analysis
- Project Management
- CRM
- Human Resources
- Business Analysis
- Revenue Enhancement
- Outsourcing
- Team Management
- Microsoft Office
- Process Improvement
- Vendor Management
- Business Development
- Market Research
- Business Process Improvement
- Management
- Analysis
- BPO
- Customer Service
- Call Centers
- Employee Engagement
- Employee Relations
- Customer Retention
- Sla
- Microsoft Word
- Team Leadership
- Account Management
- Training
- Business Strategy
- Performance Management
- Service Delivery Management
- Strategy
- Workforce Management
- Change Management
- Transition Management
- Service Delivery
- Team Building
- Customer Experience
- Business Process Outsourcing
- Customer Experience Management
- PnL Management
- Strategic Planning
- Strategy and Planning
- Coaching
- Transactional Quality
- Customer Service Management
Rizwan Shaikh Summary
- Rizwan Shaikh, based in Bengaluru, KA, IN, is currently a Vice President Operations - Supply Chain and Consumer Support Delivery and User Experience and Quality at Rapido. Rizwan Shaikh brings experience from previous roles at Rapido, Ola (ANI Technologies Pvt. Ltd), foodpanda and airtel. Rizwan Shaikh holds a 2021 - 2022 Advanced Programme in Leadership in the Digital Era in Business Administration and Management, General @ Indian Institute of Management, Lucknow. With a robust skill set that includes Sales, Leadership, Customer Satisfaction, Pre Sales, User Experience and more. Rizwan Shaikh has 2 emails and 2 mobile phone numbers on RocketReach.
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Kavita Patil
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Sonal Madan
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