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Rixen Usam Location
United States
Rixen Usam Work
Manager of Tech @ (October 2026 - Present)
Advanced Configurations Manager @ (August 2026 - October 2026)
Advanced Configurations Agent @ (May 2026 - August 2026)
Tech Support Coordinator @ (November 2025 - May 2026)
Field Support Technician @ (October 2024 - May 2025)
Automotive Technician @ (January 2024 - October 2024)
Visit Success Specialist @ (May 2022 - August 2023)
Customer Service Advisor and Assistant Manager @ (March 2018 - May 2022)
Rixen Usam Education
College of Southern Nevada
Associate's degree (Computer Science)
2022-2023
Rixen Usam Skills
Amazon Web Services (AWS)
Attention to Detail
Communication
Computer Hardware Troubleshooting
Computer Science
Creative Problem Solving
Customer Retention
Customer Satisfaction
Customer Service
Easily Adaptable
Fiber Optic Cable
Field Installation
Identity and Access Management (IAM)
Interpersonal Skills
LAN-WAN
Linux Server
Management
Mikrotik
Network Address Translation (NAT)
Network Infrastructure
Network Security
Network Switches
Network Troubleshooting
Networking
Oil Changes
Operational Excellence
Oral Communication
Organization Skills
Phone Manner
Preventive Maintenance
Problem Solving
Project Management
Quality of Service (QoS)
Remote Troubleshooting
Routing
Scheduling
Self-Directed Learning
Service Desk
Team Coordination
Teamwork
Technical Support
Telecommunications
Time Efficiency
Time Management
Timelines
Upselling
Workload Prioritization
Rixen Usam Summary
Rixen Usam, based in United States, is currently a Manager of Tech at Alpha Video Surveillance. Rixen Usam brings experience from previous roles at Alpha Video Surveillance and Levata. Rixen Usam holds a 2022 - 2023 Associate's degree in Computer Science @ College of Southern Nevada. With a robust skill set that includes Amazon Web Services (AWS), Attention to Detail, Communication, Computer Hardware Troubleshooting, Computer Science and more. Rixen Usam has 2 emails on RocketReach.
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