Rivero Information

Rivero brings intelligence and automation to payment operations for issuers, acquirers, and fintechs. We help banks and payment providers manage payment network compliance, chargebacks, and dispute operations more efficiently using AI. Kajo – AI-powered payment compliance platform Kajo helps issuers and acquirers stay compliant with constantly evolving Visa, Mastercard, and other payment network mandates. • Centralises payment network bulletins and regulatory updates • Filters what is relevant for a specific client • Analyses operational and technical impact • Generates instant summaries and guidance with a domain-specific AI Teams use Kajo to assess impact, answer compliance questions faster, reduce risk, and ensure alignment and compliance with network rules. Amiko – Agentic dispute management platform Amiko automates the full chargeback and dispute lifecycle, from pre-dispute to arbitration. • Captures structured data at intake, leveraging a domain-specific virtual agent • Detects and deflects invalid or fraudulent claims • Enables rule-based automation throughout the chargeback lifecycle • Guides operations teams through complex chargeback scenarios • Maximises recovery rates and reduces manual workload Banks use Amiko to automate the process, optimise the front-office team, scale fraud & dispute operations, increase win rates, and lower cost per case. Built for modern payment operations • Issuers, acquirers, fintechs, and processors • Chargebacks, disputes, and scheme compliance • Works across Visa, Mastercard, and other card and non-card payment networks PCI DSS compliant | ISO 27001 certified | Swiss Made Software Visa Fintech Partner | Mastercard Network Enablement Partner