Account Coordinator @ (August 2011 - November 2016)
Member Services Representative @ (March 2003 - August 2011)
Customer Service Representative @ (September 2000 - April 2003)
Rivera Education
University at Albany
Spanish Education (Spanish Language Teacher Education)
1989-1993
Rivera Skills
Brokers
Career Management
Claim
Cold Calling
Commercial Insurance
Communication
Compliance
Customer Service
Emotional Intelligence
Employee Benefits
HMO
Health Insurance
Health Savings Accounts
Insurance
Leadership
Managed Care
Medicare
Medicare Part D
Microsoft Excel
Microsoft Office
Microsoft Word
Mindfulness
Negotiation
On-camera Experience
Organizational Leadership
Personal Branding
Personal Development
Persuasion
Sales
Sales Effectiveness
Sales Strategy
Salesforce.com
Small Business
Social Inclusion
Soft Skills
Strategic Thinking
Strategy
Talent Management
Teamwork
Time Management
Video Conferencing
Virtual Collaboration
Virtual Office
Virtual Teams
Rivera Summary
Rivera, based in Schenectady, NY, US, is currently a Sr Medicare Broker Advisor at MVP Health Care. Rivera brings experience from previous roles at MVP Health Care and UnitedHealth Group. Rivera holds a 1989 - 1993 Spanish Education in Spanish Language Teacher Education @ University at Albany. With a robust skill set that includes Brokers, Career Management, Claim, Cold Calling, Commercial Insurance and more. Rivera has 2 emails and 2 mobile phone numbers on RocketReach.
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