Ritu Sinha Email & Phone Number
Director @ CXT
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Ritu Sinha Location
- Sydney, NSW, AU
Ritu Sinha Work
- Director @ (January 2018 - Present)
- Associate Director, Commercial Operations and Customer Experience Optus Wholesale and Satellite @ (November 2019 - Present)
- Chief Customer Officer @ Gateway Bank (January 2019 - January 2019)
- Product Owner General Manager, Service Transformation and Digitisation, Telstra Enterprise @ (January 2016 - January 2018)
- General Manager, Strategy, Investments and Customer Experience Global Services @ (January 2013 - January 2016)
- Principal Consultant - Service Management Practice - Global Services @ (April 2012 - April 2015)
- Sales and Customer Experience Management @ (January 2012 - January 2013)
- Head of Customer Experience - Sme Segment @ (January 2011 - January 2012)
- Director Sme Segment @ (January 2010 - January 2011)
- Strategy and Planning - Customer Experience Design - Commercial Insurance @ (January 2008 - January 2010)
- Executive Manager Customer Experience Management @ (January 2005 - January 2008)
- Manager Service Quality @ (January 2003 - January 2005)
- Analyst Service Quality @ (January 2001 - January 2003)
- Research Manager @ (January 1999 - January 2001)
- Credit Analyst @ (January 1997 - January 1999)
Ritu Sinha Education
- AGSM @ UNSW Business School
(Marketing, Management)
2008-2008 - Kanpur University, India
Master of Business Administration (Marketing, Finance)
1993-1995 - Chhatrapati Shahu Ji Maharaj University
Bachelor of Commerce (Commerce, Accounting)
1989-1992
Ritu Sinha Skills
- Customer Satisfaction
- Business Development
- Cross-functional Team Leadership
- Banking
- Business Process Improvement
- Segmentation
- Stakeholder Management
- Management
- Process Improvement
- Change Management
- Strategy
- Integrated Marketing
- Project Planning
- CRM
- Analysis
- Marketing
- Customer Retention
- Strategic Planning
- Customer Experience
- Competitive Analysis
- Sales
- Negotiation
- Business Strategy
- Telecommunications
- Marketing Strategy
- Financial Services
- User Experience
- Microsoft Office
- Program Management
- Cross Functional Team Leadership
- Customer Service
- Project Management
Ritu Sinha Summary
- Ritu Sinha, based in Sydney, NSW, AU, is currently a Director at Cx Transformation. Ritu Sinha brings experience from previous roles at Optus, Gateway Bank and Telstra. Ritu Sinha holds a 2008 - 2008 AGSM @ UNSW Business School. With a robust skill set that includes Customer Satisfaction, Business Development, Cross-functional Team Leadership, Banking, Business Process Improvement and more. Ritu Sinha has 3 emails on RocketReach.
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