Ritu Sinha Email & Phone Number
Director @ CXT
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Ritu Sinha Location
- Sydney, NSW, AU
Ritu Sinha Work
- 2018 -now Director @
- 2019 -now Associate Director, Commercial Operations and Customer Experience Optus Wholesale and Satellite @
- 2019 -2019 Chief Customer Officer @ Gateway Bank
- 2016 -2018 Product Owner General Manager, Service Transformation and Digitisation, Telstra Enterprise @
- 2013 -2016 General Manager, Strategy, Investments and Customer Experience Global Services @
- 2012 -2015 Principal Consultant - Service Management Practice - Global Services @
- 2012 -2013 Sales and Customer Experience Management @
- 2011 -2012 Head of Customer Experience - Sme Segment @
- 2010 -2011 Director Sme Segment @
- 2008 -2010 Strategy and Planning - Customer Experience Design - Commercial Insurance @
- 2005 -2008 Executive Manager Customer Experience Management @
- 2003 -2005 Manager Service Quality @
- 2001 -2003 Analyst Service Quality @
- 1999 -2001 Research Manager @
- 1997 -1999 Credit Analyst @
Ritu Sinha Education
- AGSM @ UNSW Business School
(Marketing, Management)
2008-2008 - Kanpur University, India
Master of Business Administration (Marketing, Finance)
1993-1995 - Chhatrapati Shahu Ji Maharaj University
Bachelor of Commerce (Commerce, Accounting)
1989-1992
Ritu Sinha Skills
- Customer Satisfaction
- Business Development
- Cross-functional Team Leadership
- Banking
- Business Process Improvement
- Segmentation
- Stakeholder Management
- Management
- Process Improvement
- Change Management
- Strategy
- Integrated Marketing
- Project Planning
- CRM
- Analysis
- Marketing
- Customer Retention
- Strategic Planning
- Customer Experience
- Competitive Analysis
- Sales
- Negotiation
- Business Strategy
- Telecommunications
- Marketing Strategy
- Financial Services
- User Experience
- Microsoft Office
- Program Management
- Cross Functional Team Leadership
- Customer Service
- Project Management
Ritu Sinha Summary
- Ritu Sinha, based in Sydney, NSW, AU, is currently a Director at Cx Transformation. Ritu Sinha brings experience from previous roles at Optus, Gateway Bank and Telstra. Ritu Sinha holds a 2008 - 2008 AGSM @ UNSW Business School. With a robust skill set that includes Customer Satisfaction, Business Development, Cross-functional Team Leadership, Banking, Business Process Improvement and more. Ritu Sinha has 3 emails on RocketReach.
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