Ritter Associates Information

Since 1974, RitterAssociates has delivered accurate, quantitative, and actionable customer measurement data that enable our clients to maximize their return on investment and gain a competitive advantage in the marketplace. RitterAssociates combines talent with technology to create the most effective custom measurement program to fit your needs. RitterAssociates is one of the fastest growing firms that deliver customer experience and customer satisfaction measurement data in the United States, accounting for in excess of 300,000 mystery shops each year. RitterAssociates maintains a very large and diverse database of shoppers across all 50 states. In addition to mystery shopping, RitterAssociates offers many other types of services including customer intercepts, competitor shops, price audits, compliance audits, IWR/IVR surveys, and POP installations to name a few. We partner with clients from all types of industries to ensure that the services you choose deliver the intended results.