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Ritika Pal Location
Karnataka, India
Ritika Pal Work
Relationship Manager @ (August 2023 - Present)
Customer Service Specialist Team Lead @ (May 2022 - September 2023)
Customer Service Specialist @ (December 2021 - September 2023)
Senior Customer Service Executive @ (October 2016 - January 2022)
Senior Executive @ (October 2016 - January 2022)
Ritika Pal Education
BD College
Bachelor of Science - BS (Zoology/Animal Biology)
2014-2017
Government Girls College patna
12th (Biology, General)
2013-2014
Government Girls High School Patna
10th (Science)
2011-2012
Ritika Pal Skills
Acquisitions
Administration
Advertising
Analytical Skills
Auditing
Business Relationship Management
Communication
Consumer Relations
Consumer Services
Customer Acquisition
Customer Engagement
Customer Experience
Customer Insight
Customer Interaction
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Segmentation Strategy
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Customer-focused Service
Databases
Employee Relations
Leadership
Management
Marketing Analytics
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Networking
Operational Excellence
Operations Management
Phone Etiquette
Post-Sales
Problem Solving
Product Marketing
Requirements Analysis
Service Quality
Skilled Multi-tasker
Sourcing
Strategy
Stress Management
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Training
Training & Development
Ritika Pal Summary
Ritika Pal, based in Karnataka, India, is currently a Relationship Manager at Zoomcar. Ritika Pal brings experience from previous roles at lastminute.com and IndiGo (InterGlobe Aviation Ltd). Ritika Pal holds a 2014 - 2017 Bachelor of Science - BS in Zoology/Animal Biology @ BD College. With a robust skill set that includes Acquisitions, Administration, Advertising, Analytical Skills, Auditing and more. Ritika Pal has 1 emails on RocketReach.
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