Ritchie Li Location
- San Francisco, CA, US
Ritchie Li Work
- 2023 -now Field Service Analyst @
- 2019 -2024 Field Service Analyst I @
- 2018 -2019 Service Desk Support Analyst I @
- 2017 -2018 NEM Operations - Team Lead @
- 2015 -2017 NEM Operations - Administrative Clerk @
- 2012 -2015 Help Desk Analyst @
- 2011 -2012 IT Intern (Help Desk Support) @
- 2010 -2012 Parking Attendant and Special Event Specialist @
- 2009 -2009 SAT Proctor @ Thurgood Marshall Academic High School
Ritchie Li Education
- San Francisco State University
Bachelor of Science in Business Administration (Information Systems)
2008-2011
Ritchie Li Skills
- Troubleshooting
- Management
- Supervisory Skills
- Employee Training
- Project Management
- Service Desk
- Microsoft Exchange
- Active Directory
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- VoIP
- Cellular Communications
- Citrix
- Windows 7
- Windows XP Pro
- Windows Server
- Dell PowerEdge Servers
- Symantec Endpoint Protection
- Security
- Norton Ghost
- Acronis True Image
- VPN
- VNC
- RSA SecurID
- Terminal Server
- TCP/IP
- DNS management
- DHCP
- Customer Service
- Windows XP
- PowerPoint
Ritchie Li Summary
- Ritchie Li, based in San Francisco, CA, US, is currently a Field Service Analyst at J.P. Morgan. Ritchie Li brings experience from previous roles at First Republic Bank and Pacific Gas and Electric Company. Ritchie Li holds a 2008 - 2011 Bachelor of Science in Business Administration in Information Systems @ San Francisco State University. With a robust skill set that includes Troubleshooting, Management, Supervisory Skills, Employee Training, Project Management and more. Ritchie Li has 2 emails on RocketReach.
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