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Ritchie Li Location
San Francisco, CA, US
Ritchie Li Work
2023 -now Field Service Analyst @
2019 -2024 Field Service Analyst I @
2018 -2019 Service Desk Support Analyst I @
2017 -2018 NEM Operations - Team Lead @
2015 -2017 NEM Operations - Administrative Clerk @
2012 -2015 Help Desk Analyst @
2011 -2012 IT Intern (Help Desk Support) @
2010 -2012 Parking Attendant and Special Event Specialist @
2009 -2009 SAT Proctor @ Thurgood Marshall Academic High School
Ritchie Li Education
San Francisco State University
Bachelor of Science in Business Administration (Information Systems)
2008-2011
Ritchie Li Skills
Troubleshooting
Management
Supervisory Skills
Employee Training
Project Management
Service Desk
Microsoft Exchange
Active Directory
Microsoft Office
Microsoft Excel
Microsoft Word
VoIP
Cellular Communications
Citrix
Windows 7
Windows XP Pro
Windows Server
Dell PowerEdge Servers
Symantec Endpoint Protection
Security
Norton Ghost
Acronis True Image
VPN
VNC
RSA SecurID
Terminal Server
TCP/IP
DNS management
DHCP
Customer Service
Windows XP
PowerPoint
Ritchie Li Summary
Ritchie Li, based in San Francisco, CA, US, is currently a Field Service Analyst at J.P. Morgan. Ritchie Li brings experience from previous roles at First Republic Bank and Pacific Gas and Electric Company. Ritchie Li holds a 2008 - 2011 Bachelor of Science in Business Administration in Information Systems @ San Francisco State University. With a robust skill set that includes Troubleshooting, Management, Supervisory Skills, Employee Training, Project Management and more. Ritchie Li has 4 emails on RocketReach.
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