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Rita Prochot Location
Willowbrook, IL, US
Rita Prochot Work
Customer Service Manager @ (June 1991 - Present)
Adjunct Faculty @ National Lewis University (January 1980 - January 1998)
Cable TV Customer Coordinator @ (January 1987 - June 1991)
Rita Prochot Education
Michigan State University
Master's degree (Communication and Media Studies)
1963-1968
Rita Prochot Skills
Access Control
CRM
Cabling
Call Center
Call Center Administration
Call Center Development
Call Centers
Call center start-up
Cisco Technologies
Contact Center Management
Contact Center Operations
Contact Centers
Customer Service
Customer Service Management
Customer Service Operations
Data Center
Ethernet
Fiber Optics
IP
IP Cameras
IVR
Integration
MPLS
Managed Services
Networking
SIP
SIP Trunking
Security
Service Operations
Solution Selling
Switches
T1
Telephony
Troubleshooting
Unified Communications
VPN
Vendor Management
Video Conferencing
VoIP
WAN
Wireless
Wireless Networking
Leadership
Social Media
Public Speaking
Research
Account Management
Telecommunications
Business Development
Project Management
New Business Development
Rita Prochot Summary
Rita Prochot, based in Willowbrook, IL, US, is currently a Customer Service Manager at MidCo Inc.. Rita Prochot brings experience from previous roles at National Lewis University and City of Chicago. Rita Prochot holds a 1963 - 1968 Master's degree in Communication and Media Studies @ Michigan State University. With a robust skill set that includes Access Control, CRM, Cabling, Call Center, Call Center Administration and more.
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