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Logistics is a $10+ trillion industry, yet much of the day-to-day work is still managed through emails, documents, spreadsheets and manual processes layered on costly, outdated, disconnected legacy systems. Ripple changes that. Ripple builds and deploys enterprise-grade AI that runs logistics operations end-to-end, helping teams increase capacity, lower technology costs, and accelerate growth. Our AI reads operational work that lives in inboxes, documents, spreadsheets, systems and APIs. Ripple applies a client's specific business rules and context, executing workflows end-to-end. It escalates only genuine exceptions, keeping humans in the loop where it matters, learns from every interaction, and improves over time. Three things set Ripple apart. First, we automate workflows: AI-native, end-to-end execution across emails, documents, spreadsheets, portals and software platforms, reducing manual effort by up to 95% and lifting throughput by 10X and more. Second, we reduce technology costs by simplifying or replacing legacy tools that still rely on manual intervention. Typically, Ripple can cut technology costs by up to 50%. Third, we accelerate growth: by absorbing the repetitive work, Ripple frees experienced teams to focus on customers, value creation and growth, handling far more volume with the same people. Ripple is built for logistics operations with messy inputs, disconnected systems, constant exceptions and high-volume work including freight forwarders, transport companies, 3PLs, shippers and carriers, and the operations, compliance, QHSE, sustainability and finance teams within them. It is particularly powerful for businesses processing large volumes of documentation, managing large supply chains, responding to customer and supplier data requests, or working in compliance-heavy sectors with regulatory and ISO reporting obligations. Use cases live today include customs classification and clearance, inbox-driven operations and RFQ handling, ESG data management,

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Adrian Smith is the Co-Founder and CEO of Ripple.

5 people are employed at Ripple.

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