rigneydolphin Information

Rigneydolphin offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, Healthcare, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brands domestically and internationally across all sectors. Company Features: • Contact Centre Solutions • Customer Relationship Management • Telehealth • ISO 9001:2008 certified • ISO 27001 certified Awards: • 2009, 2010 and 2011winner of Deloitte Best Managed Companies Awards. These awards recognise indigenous Irish companies, which operate at the highest levels of business performance. • Best Outsourcing Partnership – 2008 (Runner Up in EMEA region – World Contact Centre Awards) • Best Customer Service – 2008 (Highly Commended - World Contact Centre Awards) • Best Training Programme – 2008 (Highly Commended – CCMA Awards) • Best Outsourcing Partner – 2008 (Highly Commended – CCMA Awards) • Contact Centre of the Year – 2007 (Finalist – CCMA Awards) Rigneydolphin provides both outsourced and in-sourced customer interaction services to both indigenous and multinational clients including: • Customer service and technical support • Inbound / Outbound sales & marketing campaigns • Healthcare Solutions • Customer Relationship Management • Database design and management • HR / Recruitment services. • Back-office administration • Fulfilment