Right First Time Contact Centre provides a Standard for First Contact Resolution in service organisations. The Standard can be taken at any time of the year and is based on a simple yet solid research process. Participating organisations that pass the Standard are eligible to fly the registered marketing device Right First Time Contact Centre which is promoted in the public domain.
| Website | http://www.rightfirsttime.info |
| Revenue | $2.6 million |
| Employees | 6 (0 on RocketReach) |
| Technologies |
JavaScript
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HTML
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GoDaddy DNS
+5 more
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| Industry | Market Research, Sporting & Recreational Equipment Retail, Retail |
| Keywords | Contact Center, Customer Service, Customer Satisfaction, Service Improvement, Customer Experience, Quality Assurance, Service Organization, Customer Support Solutions, Training, Performance Improvement, Process Improvement, Contact Center Training, Help Desk Support, Call Center Solutions, Technical Support |
| Competitors | Deloitte, PwC, Bain & Company, SGS, TÜV Rheinland Group, ASQ - World Headquarters, Lean Enterprise Institute, Juran Inc., The W. Edwards Deming Institute, Quality Assurance Solutions +15 more (view full list) |
| SIC | SIC Code 513 Companies, SIC Code 51 Companies |
| NAICS | NAICS Code 423 Companies, NAICS Code 42 Companies |
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The Right First Time annual revenue was $2.6 million in 2026.
The NAICS codes for Right First Time are [423, 42].
The SIC codes for Right First Time are [513, 51].