Rien Brus Email & Phone Number
Managing Consultant @ Altuïtion
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Rien Brus Location
- Amsterdam, NH, NL
Rien Brus Work
- 2023 -now Managing Consultant @
- 2025 -now Author and Writer @
- 2025 -now Bestuurslid @
- 2005 -now Keynote Speaker, teacher and lecturer on CX, EX, Change Management @ Rien Brus
- 2021 -now CXCOACH (consultancy and speaking) @
- 2021 -2023 Senior Consultant Customer Experience Strategie and Transformatie @
- 2021 -2023 Docentbegeleider Commerciele Economie HU @
- 2016 -2021 Global Vice President of Customer Strategy @
- 2012 -2016 Vice President Customer Experience @
- 2008 -2012 Program and Change Manager Customer Focus @
- 2005 -2008 Change Manager Customer Strategy and Experience @
- now Manager Marketing Services @
- 2000 -2003 Head of Product Marketing @
- 1998 -2000 Senior Product Manager @
- 1995 -1998 Senior Relationship Manager @
Rien Brus Education
- Nyenrode Business Universiteit
(Change Management Course)
2016-2017 - Customer Experience Professionals Organisation
CCXP Certified CX professional (Customer Experience Management)
2014 - customer connection
College cycle "Customer Psychology"
2012-2013 - SatMetrix
(Net Promotor Certification Program)
2010-2010 - New York University
(Change mngt & Service mngt (by Ritz Carlton))
2007-2007 - TIAS School for Business and Society
MM degree (Master of Marketing)
2005-2006 - Tilburg University
Master of Science - MS (Marketing/Marketing Management & Research)
1988-1994 - University of Ulster
(European Studies)
1993-1994 - Gymnasium Beekvliet 1982-1988
- NIMA, Nederlands Instituut voor Marketing
Rien Brus Skills
- Marketing Strategy
- Market Research
- Marketing Communications
- Change Management
- Leading Change
- Storytelling
- Business Strategy
- Management
- CRM
- Coaching
- Customer Experience
- Management Consulting
- Process Improvement
- Operations Management
- Product Marketing
- Strategy
- Training
- Interim Management
- Customer Relationship Management Crm
- Marketing
- Business Process Improvement
- Customer Relationship Management
- Customer Experience Management
- Customer Experience Transformation
- Customer Experience Consulting
- NPS
- Voice of the Customer
- Motivational Speaking
- Behavioral Finance
- Leadership Development
- Employee Engagement
- Cultural Transformation
- Contact Management
- Contact Center Strategy
- Executive Coaching
Rien Brus Summary
- Rien Brus, based in Amsterdam, NH, NL, is currently a Managing Consultant at Altuïtion. Rien Brus brings experience from previous roles at Altuïtion, Stichting Gouden Oor, Rien Brus and www.cxcoach.nl. Rien Brus holds a 2016 - 2017 Nyenrode Business Universiteit. With a robust skill set that includes Marketing Strategy, Market Research, Marketing Communications, Change Management, Leading Change and more. Rien Brus has 3 emails on RocketReach.
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