ServiceNow Architect @ (December 2017 - February 2021)
Service Now Developer @ (November 2014 - December 2017)
Service Now Consultant @ (June 2013 - December 2014)
ITSM Consultant @ (June 2011 - June 2013)
Ricky Manuel Education
Business Administration (Accounting / Management Information Systems)
1989-1994
Ricky Manuel Skills
Business Requirements
CMDB
Configuration Management
Documentation Practices
HP
HP Products
IT Asset Management
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
JDBC
Problem Management
SAML 2.0
SaaS
Secure Authentication
Servers
Service Delivery
Service Desk
Service Management
Service-Now
Solution Architecture
System Administration
Technical Documentation
Test Coverage
Web Services
Strategic Planning
Strategy
Microsoft Excel
JavaScript
Architecture
Integration
Ricky Manuel Summary
Ricky Manuel, based in Jacksonville, FL, US, is currently a Sr. ServiceNow Developer at Optimum Healthcare IT. Ricky Manuel brings experience from previous roles at One Call, Integration Partners, CompuCom and BB&T. Ricky Manuel holds a 1989 - 1994 Business Administration in Accounting / Management Information Systems. With a robust skill set that includes Business Requirements, CMDB, Configuration Management, Documentation Practices, HP and more. Ricky Manuel has 2 emails and 1 mobile phone numbers on RocketReach.
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