Ricky James Email & Phone Number
ServiceNow Service Design Senior Business Analyst, State of Georgia @ Capgemini
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Ricky James Location
- Atlanta, GA, US
Ricky James Work
- 2023 -now ServiceNow Service Design Senior Business Analyst, State of Georgia @
- 2023 -2023 ServiceNow Service Performance and Reporting, State of Georgia @
- 2015 -2023 Agency Relationship Manager @
- 2009 -2015 Service Delivery Account Manager @
- 2001 -2008 Project Manager @
- 2004 -2005 Regional Deployment Manager @
- 2002 -2004 Line of Business Deployment Manager @
- 2001 -2002 Technical Delivery Team Manager @
- 1994 -2001 IT Team Manager and Team Leader @
Ricky James Education
- Griffin High School
Ricky James Skills
- Contractual
- Team Building
- Planning
- Subcontract Management
- Infrastructure
- Payments
- Service Desk
- Novell
- Incident Management
- Mentoring
- Information System
- Oversight
- Change Orders
- Excess
- Quotations
- Airports
- Pulp
- Technical Standards
- Procurement
- Management
- Design
- Outsourcing
- Airlines
- Large Scale Deployments
- SMS
- Integration
- Metrics
- IT Service Management
- Leadership
- Information Systems
- Defense
- Networking
- Troubleshooting
- Customer Satisfaction
- Data Systems
- Team Leadership
- Inventory
- Aeronautics
- Project Coordination
- Asset Management
- Training
- Disaster Recovery
- Customer Service
- Sla
- Storage
- Subcontracting
- Project Management
- PMP
- Conflict Resolution
- Crisis
- Service Delivery
- Cross Functional
- Resolutions
- IT Management
- Hardware
- Client Relations Skills
- Information Technology
- Paper Mills
- Customer Relations
- Workstations
- IT Outsourcing
- Intel
- Communication
- Operations
- Dimension
- Project Implementation
- Technical Support
- Service Management
- SQL
- Analytics
- Servers
- Cloud Computing
- Project Delivery
- Packaging
- Technical Management
- Technology Management
- Cross Functional Coordination
- Virtual Teams
- Active Directory
- Computer Hardware
- ITIL
- Account Management
- Software Installation
- Interfaces
- Technical Leadership
- Project Oversight
- Collections
- Vendor Management
- Process Improvement
- Software
- Outlook
- Billing
- IT Operations
- Program Management
- Professional Services
- Business Process
- Manufacturing
- Contractor Management
- Optimization
- Technician
- System Deployment
- Deliverables
- Creative Problem Solving
- Agency Relationship Management
- Business Relationship Management
- Dissemination Of Information
- Negotiation
- Client Development
- Service Integration
Ricky James Summary
- Ricky James, based in Atlanta, GA, US, is currently a ServiceNow Service Design Senior Business Analyst, State of Georgia at Capgemini. Ricky James brings experience from previous roles at Capgemini, KST Data and Electronic Data Systems. Ricky James holds a Griffin High School. With a robust skill set that includes Contractual, Team Building, Planning, Subcontract Management, Infrastructure and more. Ricky James has 4 emails and 2 mobile phone numbers on RocketReach.
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