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Ricky Glad Location
Kirkland, WA, US
Ricky Glad Work
2022 -now Cyber Security Engineer @
2016 -2022 Identity Access Management Analyst @
2015 -2016 I.T. and Help Desk Support @
2013 -2015 Information System @
2014 -2015 Advanced Technical Support Chat @
2011 -2012 Business and Government Customer Operations and Coordinator @
2011 -2011 Subject Trainer @
2007 -2011 Correspondence @
2010 -2011 Subject Matter Expert @
2000 -2007 Customer Service and Senior Representative @
1999 -2000 Activations, Credit and Paging @
Ricky Glad Education
Bellevue College
Associate of Arts and Sciences (A.A.S.) (Information Systems)
2013-2015
Shoreline Community College 1998-1998
Newport High School 1994-1998
Ricky Glad Skills
Call Center
Telecommunications
Customer Satisfaction
Cellular Communications
Microsoft Office
Customer Service
Troubleshooting
Team Leadership
Wireless
Sales
Customer Retention
Customer Experience
Project Management
Microsoft Excel
Microsoft Word
Technology
Leadership
Call Centers
Direct Sales
Blackberry
Coaching
Account Management
Technical Support
Training
Negotiation
Mobile Devices
CDMA
VoIP
Vendor Management
Cross-functional Team Leadership
Time Management
Social Media
Cross Functional Team Leadership
Integration
Ricky Glad Summary
Ricky Glad, based in Kirkland, WA, US, is currently a Cyber Security Engineer at Providence Health & Services. Ricky Glad brings experience from previous roles at Providence Health & Services, Kindering, Bellevue College and AT&T Mobile Tel. Ricky Glad holds a 2013 - 2015 Associate of Arts and Sciences (A.A.S.) in Information Systems @ Bellevue College. With a robust skill set that includes Call Center, Telecommunications, Customer Satisfaction, Cellular Communications, Microsoft Office and more. Ricky Glad has 3 emails and 1 mobile phone numbers on RocketReach.
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