Ricky Dettmann Email
Lead Commercial Account Manager @ Alliant Insurance Services
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Ricky Dettmann Location
- Honolulu, HI, US
Ricky Dettmann Work
- 2025 -now Lead Commercial Account Manager @
- 2024 -2025 Senior Account Manager @
- 2024 -2024 Account Manager III @
- 2023 -2024 Commercial P and C Account Manager @
- 2020 -2023 Client Service Manager II @
- 2020 -2023 Senior Key Account Manager @
- 2018 -2020 Team Lead Manager @
- 2017 -2018 Inbound Customer Service Representative @
- 2017 -2017 Customer Service Team Lead @
- 2014 -2017 Customer Service Specialist @
- 2013 -2014 Customer Service Representative @
Ricky Dettmann Education
- Des Moines Area Community College
(Business Administration and Management, General)
2008-2012 - Theodore Roosevelt High School
Business Administration and Management (General)
2008-2012 - Des Moines Area Community College
Associate's degree (Business Administration and Management, General)
2012 - Nova Southeastern University
Associate's degree (Marine Biology and Biological Oceanography)
2012 - Nova Southeastern University
(Marine Biology and Biological Oceanography)
Ricky Dettmann Skills
- Written Communication
- Soft Skills
- Relationship Building
- Directors and Officers Liability Insurance
- Workers' Compensation Claims
- Analytical Skills
- Build Strong Relationships
- Insurance Operations
- Operations Management
- Change Management
- Workflow Analysis
- Operations
- Management
- Relationship Development
- Leadership
- Mobile Devices
- Business Strategy
- Agency Management
- Insurance Sales
- Carrier Relationships
- Professional Services Industries
- Knowledge Acquisition
- Delegation
- Remarketing
- Coverages
- Team Leadership
- Time Management
- Client Relations
- Teamwork
- Defining Requirements
- Applied Epic
- Account Executives
- Data Entry
- Phone Etiquette
- Key Account Management
- Key Account Acquisition & Retention
- Project Management
- People Management
- Marketing
- Customer Relationship Management (CRM)
- Contact Centers
- Administration
- Service Delivery
- Account Management
- Client Services
- Insurance
- Risk Management
- Customer Service Management
- Customer Support
- Communication
- Stress Management
- Escalation Resolution
- Customer Escalation Management
- Verbal De-escalation
- RCPS
- Gemba Kaizen
- Modeling
Ricky Dettmann Summary
- Ricky Dettmann, based in Honolulu, HI, US, is currently a Lead Commercial Account Manager at Alliant Insurance Services. Ricky Dettmann brings experience from previous roles at Acrisure, Atlas Insurance Agency, Inc., The Accel Group and Gallagher. Ricky Dettmann holds a 2008 - 2012 Des Moines Area Community College. With a robust skill set that includes Written Communication, Soft Skills, Relationship Building, Directors and Officers Liability Insurance, Workers' Compensation Claims and more. Ricky Dettmann has 1 emails on RocketReach.
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