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Ricky Bode Location
Hanover, NDS, DE
Ricky Bode Work
Customer Service Specialist @ (May 2023 - Present)
Technical Support Specialist -Remote- @ (October 2022 - April 2023)
Success Support Specialist @ (July 2021 - July 2022)
Customer Experience Specialist @ (September 2020 - July 2021)
Operations Supervisor - Senior Customer Service Representative (Delivery Station Liaison) @ Amazon Logistics (January 2020 - June 2020)
Quality Assurance Specialist - Inhouse-Coach for call optimization @ (December 2016 - December 2019)
Customer Support Specialist @ (January 2014 - November 2016)
Ricky Bode Education
FOM University of Applied Sciences for Economics and Management
Bachelor of Science - BS
2014-2019
Hannoversche Volksbank eG
Banking Professional
2011-2014
Ricky Bode Skills
Active Listening
Coaching
Communication
Conversation Techniques
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
DNS Management
Documentation
Easily Adaptable
Employee Training
English
German
Going the Lastmile
Hardware Support
Interpersonal Skills
Leadership
Microsoft Office
Phone Etiquette
Presentation Skills
Presentations
Problem Solving
Project Work
Remote Troubleshooting
Sales
Supervisor
Teamwork
Technical Support
Time Management
Training
Troubleshooting
Zendesk
Ricky Bode Summary
Ricky Bode, based in Hanover, NDS, DE, is currently a Customer Service Specialist at Hannoversche Volksbank eG. Ricky Bode brings experience from previous roles at fleetster, Vendasta, Biktrix and Amazon Logistics. Ricky Bode holds a 2014 - 2019 Bachelor of Science - BS @ FOM University of Applied Sciences for Economics and Management. With a robust skill set that includes Active Listening, Coaching, Communication, Conversation Techniques, Customer Experience and more. Ricky Bode has 2 emails on RocketReach.
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