Ricki Jones Email & Phone Number
Utility Customer Service Manager @ City of Columbia, Missouri
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Ricki Jones Location
- Columbia, MO, US
Ricki Jones Work
- Utility Customer Service Manager @ (December 2020 - Present)
- Utilitities Customer Service Supervisor @ City of Columbia Utilities (February 2018 - December 2020)
- Aux Document Specialist III @ ePlan (February 2015 - February 2018)
- Customer Focus Supervisor @ (July 2012 - October 2013)
- Buyback and Returns Team Leader @ (February 2010 - July 2012)
- Customer Service Team Leader @ (December 2005 - January 2010)
- Customer Service @ (November 2004 - December 2005)
- Member Services @ Escapes (September 2001 - February 2003)
- Assistant Sales Supervisor @ (May 2000 - August 2001)
- Receiving Clerk @ (November 1999 - May 2000)
Ricki Jones Education
- Columbia College
Computer Information Systems
2009
Ricki Jones Skills
- Access
- Account Management
- Analysis
- Call Centers
- Coaching
- Customer Relations
- Customer Satisfaction
- Customer Service
- Data Analysis
- Documentation
- Employee Training
- Excel
- Leadership
- Lotus Notes
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- New Business Development
- Operations Management
- Photoshop
- PowerPoint
- Problem Solving
- Process Improvement
- Program Management
- Public Speaking
- Recruiting
- Research
- Sales
- Software Documentation
- Staff Development
- Strategic Planning
- Team Building
- Team Leadership
- Telephone Skills
- Training
- Troubleshooting
- Windows
- Windows 7
- Word
Ricki Jones Summary
- Ricki Jones, based in Columbia, MO, US, is currently a Utility Customer Service Manager at City of Columbia, Missouri. Ricki Jones brings experience from previous roles at City of Columbia Utilities, ePlan and MBS Direct. Ricki Jones holds a Computer Information Systems @ Columbia College. With a robust skill set that includes Access, Account Management, Analysis, Call Centers, Coaching and more. Ricki Jones has 2 emails and 2 mobile phone numbers on RocketReach.
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