Rickey Griffey Location
Detroit, MI, US
Rickey Griffey Work
- 2026 - now Director of Contact Center Operations @ Contractor In Charge
- 2025 - 2026 Customer Service Manager @ Apex Service Partners
- 2023 - 2025 Director of Customer Success @ Critical Control
- 2019 - 2023 Director Of Operations and Vendor Manager @ UpNest by Realtor.com
- 2015 - 2019 Assistant Call Center Manager @ DialAmerica
- 2013 - 2015 Chief Operating Officer and Call Center Manager @ Priority
- 2012 - 2013 Call Center Manager and VP @ GarbageMan A Green Company
- 2011 - 2012 Assistant Director of Operations @ Teleservices Direct
- 2010 - 2011 Call Center Manager and Corporate Training Coordinator @ Back Office Support Systems
- 2009 - 2010 Sr. Team Manager and Account Manager @ Sykes
Rickey Griffey Education
- Southeast Kentucky Community and Technical College
Associate of Arts and Sciences (AAS) ( Business Administration and Management, General, 3.0)
2005 - 2007 - Harlan High School
High School Diploma ( General Studies)
2001 - 2005
Rickey Griffey Skills
- Call Center Development
- Call center start-up
- Customer Service
- Telemarketing
- Training
- Quality Management
- Quality Assurance
- Operations Management
- Customer Satisfaction
- Vendor Management
Rickey Griffey Summary
Rickey Griffey, based in Detroit, MI, US, is currently a Director of Contact Center Operations at Contractor In Charge. Rickey Griffey brings experience from previous roles at Apex Service Partners, Critical Control, UpNest and DialAmerica. Rickey Griffey holds a 2005 - 2007 Associate of Arts and Sciences (AAS) in Business Administration and Management, General, 3.0 @ Southeast Kentucky Community and Technical College. With a robust skill set that includes Call Center Development, Call center start-up, Customer Service, Telemarketing, Training and more. Rickey Griffey has 4 emails and 1 mobile phone numbers on RocketReach.
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