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Rick Valenta Location
Montpelier, VT, US
Rick Valenta Work
National Dealer Development - Inside Sales and U.S Team @ (March 2021 - October 2022)
Dealer Engagement Consultant @ (October 2020 - February 2021)
Inside Advertising Sales Consultant @ (May 2019 - October 2020)
Infantry Team Leader @ (September 2001 - August 2005)
Director of Customer Success @ (October 2022 - Present)
Performance Manager @ (July 2018 - April 2019)
Business Development Executive @ (February 2016 - July 2018)
Outreach and Program Development @ (November 2012 - January 2016)
Assistant Manager @ (July 2009 - October 2012)
Rick Valenta Education
Champlain College 2012-2015
University of Vermont 2005-2009
South Burlington High School
Rick Valenta Skills
Escalations Management
Customer Advocacy
Contract Terms
Consultation
Communication Training
Team Effectiveness
Contract Negotiation
Data-driven Decision Making
Business Consulting
Customer Conversion
Conversion Optimization
Operational Activities
Strategic Insights
Metric Tracking
Trade Shows
Qualifying Opportunities
Product Demonstration
Opportunity Qualification
Objection Handling (Sales)
Call Control
Account Planning
Tech-Savvy
Problem Solving
Customer Onboarding
Communication
Customer Service Management
Customer Satisfaction
ClientSuccess
Support Management
Client Fulfillment
Direct Sales
Presentations
New Leads
Deal Closure
Client Relations
Call Center Development
Sales Operations
Display Advertising
Google Ads
Facebook Marketing
Sales Effectiveness
Sales and Marketing
Administration
Analytical Skills
Search Engine Marketing (SEM)
Software Industry
Mobile Advertising
Strategic Planning
Solution Selling
Online Marketing
Social Media Communications
Business Management
Program Development
Operations Management
Sales Processes
Advertising Sales
Salesforce.com
Customer Engagement
Consultative Selling
Leadership Development
Software as a Service (SaaS)
Account Management
Marketing Strategy
Customer Relationship Management (CRM)
Enterprise Account Management
Complex Sales
People Management
SaaS Sales
Customer Retention
Sales Trainings
Social Media
Business Strategy
Sales
Management
Sales Management
B2B Sales
Digital Marketing Strategy
Innovation Management
Social Media Marketing
Office Systems/Interiors
Leadership
Business Process Improvement
New Business Development
Event Planning
Microsoft Office
Customer Service
Public Speaking
Lean Six Sigma
Team Leadership
Peer-to-peer
Peer Support
PowerPoint
Research
Nonprofits
Training
Project Management
Microsoft PowerPoint
Teaching
Marketing
Business Development
Peer to Peer
Rick Valenta Summary
Rick Valenta, based in Montpelier, VT, US, is currently a Director of Customer Success at Urban Science. Rick Valenta brings experience from previous roles at Polycor, E INC and Dealer.com. Rick Valenta holds a 2012 - 2015 Champlain College. With a robust skill set that includes Escalations Management, Customer Advocacy, Contract Terms, Consultation, Communication Training and more. Rick Valenta has 2 mobile phone numbers on RocketReach.
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