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Rick Smith Location
Vancouver, BC, CA
Rick Smith Work
Associate Director, IT Service Management @ (May 2016 - Present)
Manager, Customer Care and Help Desk @ (November 2014 - September 2015)
Team Lead - Help Desk @ (February 2014 - November 2014)
Kitchen Designer @ Deer Park Contracting (May 2013 - January 2014)
Owner and Operator @ JB's Candy Shoppe (February 2011 - September 2012)
Manager Technical Support @ (June 2007 - May 2011)
Regional Technology Manager @ (January 1999 - January 2007)
Team Leader, Desktop Support Services @ (May 1999 - September 2006)
Rick Smith Education
MacEwan University
Associate's Degree (Microcomputer Specialist)
1994-1997
Rick Smith Skills
Leadership
Mitel 3300
Active Directory
Cisco Call Manager
N Able
ConnectWise
Microsoft Exchange
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Cisco VoIP
Operations Management
Enterprise Architecture
Managed Services
Business Process
Customer Service
MS Project
Technical Support
Project Planning
Management
Security
Servers
Recruiting
CRM
Integration
Performance Management
Rick Smith Summary
Rick Smith, based in Vancouver, BC, CA, is currently a Associate Director, IT Service Management at Vancouver Community College. Rick Smith brings experience from previous roles at Impark, Microserve, Deer Park Contracting and JB's Candy Shoppe. Rick Smith holds a 1994 - 1997 Associate's Degree in Microcomputer Specialist @ MacEwan University. With a robust skill set that includes Leadership, Mitel 3300, Active Directory, Cisco Call Manager, N Able and more. Rick Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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