Rick Shepherd Email & Phone Number
System Operations Manager
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Rick Shepherd Location
- Scottsdale, AZ, US
Rick Shepherd Work
- SDC Sub Committee Member @ (July 2025 - Present)
- System Operations Manager @ State of Arizona NG 9-1-1 Program (December 2024 - Present)
- Director, Customer Success for Hyperscalers | Cloud Computing @ (November 2021 - September 2024)
- Committee Member of ISO and IEC JTC 1 and SC 7 WG 21 @ (March 2018 - November 2021)
- Executive Vice President of Business Development and Customer Success @ (October 2014 - July 2021)
- Senior Consultant, Service Sales Operations and Renewal Management @ (January 2000 - January 2014)
- Senior Product Manager @ (January 1995 - January 2000)
Rick Shepherd Education
- Lawrence Technological University
Bachelor of Science (B.S.) (Electrical Engineering with focus on Wireless Communications and Computers)
- Arizona State University
► Completed graduate coursework in Management Information Systems
Rick Shepherd Skills
- Business Analysis
- Business Development
- Business Forecasting
- Business Intelligence
- Business Planning
- Business Process
- Business Process Improvement
- Business Process Re-engineering
- CRM
- Channel Strategy Development
- Cloud Computing
- Competitive Analysis
- Contract Negotiation
- Cost Benefit
- Cross-functional Team Leadership
- Enterprise Architecture
- Enterprise Software
- IT Governance
- IT Infrastructure Design
- IT Management
- IT Strategy
- Integration
- International Business
- Management
- Market Penetration
- Market Trends
- Operational Streamlining
- Presentations
- Product Design
- Product Development
- Product Engineering
- Product Introduction
- Product Marketing
- Professional Services
- Profit Building
- Program Management
- Project Management
- Project Portfolio Management
- Proposal Development
- Proposal Generation
- SaaS
- Sales Forecasting
- Scopes Of Work
- Start-up Operations
- Strategic Partnerships
- Strategy
- Team Leadership
- Technical Writing
- Technology Enabled Business Transformation
- Vendor Management
- Microsoft Office
- Cross Functional Team
- Business Process Re Engineering
- Project Portfolio
- Start Up Operations
- Cross Functional Team Leadership
Rick Shepherd Summary
- Rick Shepherd, based in Scottsdale, AZ, US, is currently a System Operations Manager at State of Arizona NG 9-1-1 Program. Rick Shepherd brings experience from previous roles at APCO International, Broadcom Software, ISO - International Organization for Standardization and RAY. Rick Shepherd holds a Bachelor of Science (B.S.) in Electrical Engineering with focus on Wireless Communications and Computers @ Lawrence Technological University. With a robust skill set that includes Business Analysis, Business Development, Business Forecasting, Business Intelligence, Business Planning and more. Rick Shepherd has 2 mobile phone numbers on RocketReach.
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