Rick Shepherd Email & Phone Number
System Operations Manager
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Rick Shepherd Location
- Scottsdale, AZ, US
Rick Shepherd Work
- 2025 -now SDC Sub Committee Member @
- 2024 -now System Operations Manager @ State of Arizona NG 9-1-1 Program
- 2021 -2024 Director, Customer Success for Hyperscalers | Cloud Computing @
- 2018 -2021 Committee Member of ISO and IEC JTC 1 and SC 7 WG 21 @
- 2014 -2021 Executive Vice President of Business Development and Customer Success @
- 2000 -2014 Senior Consultant, Service Sales Operations and Renewal Management @
- 1995 -2000 Senior Product Manager @
Rick Shepherd Education
- Lawrence Technological University
Bachelor of Science (B.S.), Electrical Engineering with focus on Wireless Communications and Computers (Electrical Engineering with focus on Wireless Communications and Computers)
- Arizona State University
► Completed graduate coursework in Management Information Systems (► Completed graduate coursework in Management Information Systems)
Rick Shepherd Skills
- Professional Services
- Microsoft Office
- Operational Streamlining
- Cross Functional Team
- IT Strategy
- Business Process Improvement
- IT Governance
- Business Process Re Engineering
- Product Engineering
- Proposal Development
- Scopes of Work
- Management
- Project Portfolio
- Enterprise Architecture
- Cloud Computing
- Technology Enabled Business Transformation
- Profit Building
- Sales Forecasting
- Business Analysis
- SaaS
- Business Process
- IT Infrastructure Design
- Market Trends
- International Business
- Integration
- Start Up Operations
- Product Design
- Product Introduction
- Contract Negotiation
- Market Penetration
- Project Management
- Cross Functional Team Leadership
- Vendor Management
- Enterprise Software
- Product Marketing
- Channel Strategy Development
- Proposal Generation
- IT Management
- Business Forecasting
- Competitive Analysis
- Strategy
- Business Intelligence
- Strategic Partnerships
- Technical Writing
- Business Planning
- Product Development
- Project Portfolio Management
- Presentations
- CRM
- Program Management
- Team Leadership
- Cost Benefit
- Business Development
Rick Shepherd Summary
- Rick Shepherd, based in Scottsdale, AZ, US, is currently a System Operations Manager at State of Arizona NG 9-1-1 Program. Rick Shepherd brings experience from previous roles at APCO International, Broadcom Software, ISO - International Organization for Standardization and RAY · ALLEN INC.. Rick Shepherd holds a Bachelor of Science (B.S.), Electrical Engineering with focus on Wireless Communications and Computers in Electrical Engineering with focus on Wireless Communications and Computers @ Lawrence Technological University. With a robust skill set that includes Professional Services, Microsoft Office, Operational Streamlining, Cross Functional Team, IT Strategy and more. Rick Shepherd has 2 mobile phone numbers on RocketReach.
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