Senior Consultant @ Norstan Communications (February 2000 - February 2005)
Adjunct Program Instructor @ (July 1999 - June 2004)
Contact Center Director @ (June 1991 - December 1999)
Rick Sampson Education
Saint Mary's University of Minnesota
Master of Arts
University of Minnesota
Bachelor of Arts
Rick Sampson Skills
Program Management
IVR
Enterprise Software
Call Center
Process Improvement
Business Analysis
Vendor Management
Call Centers
Software Development
Leadership
Project Planning
Software Project Management
Business Intelligence
Quality Assurance
Management
Cloud Computing
Requirements Analysis
Project Management
Visio
Business Process Improvement
Outsourcing
SDLC
Software Documentation
Analytics
Integration
Contact Centers
SharePoint
Systems Analysis
Telecommunications
Business Process
IT Strategy
Project Portfolio Management
Information Technology
Market Research
Product Innovation
Product Management
Product Vision
Research
Rick Sampson Summary
Rick Sampson, based in Minneapolis, MN, US, is currently a Senior Director, Technical Product Management at Optum. Rick Sampson brings experience from previous roles at Optum. Rick Sampson holds a Master of Arts @ Saint Mary's University of Minnesota. With a robust skill set that includes Program Management, IVR, Enterprise Software, Call Center, Process Improvement and more. Rick Sampson has 4 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Rick Sampson?
Find contact details for 700 million professionals.