Rick Roscoe Email & Phone Number
311 Learning and Engagement Manager @ City of Cleveland - City Hall
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Rick Roscoe Location
- Cleveland, OH, US
Rick Roscoe Work
- 311 Learning and Engagement Manager @ (January 2026 - Present)
- 311 Call Center Manager @ (February 2009 - January 2026)
- Service Delivery Manager @ (November 2007 - February 2009)
- Customer Service Supervisor @ (January 2005 - January 2007)
- Manager @ (January 1990 - January 2003)
Rick Roscoe Education
- Robert Morris University 1990-1992
- Community College of Allegheny County 1985-1988
Rick Roscoe Skills
- Change Management
- Process Improvement
- Call Center
- Call Centers
- Strategy
- Management
- Training
- Performance Management
- Customer Satisfaction
- Analysis
- Leadership
- Six Sigma
- Customer Service
- Service Delivery
- Program Management
- Coaching
- Business Process Improvement
- Strategic Planning
- Project Management
Rick Roscoe Summary
- Rick Roscoe, based in Cleveland, OH, US, is currently a 311 Learning and Engagement Manager at City of Cleveland - City Hall. Rick Roscoe brings experience from previous roles at City of Cleveland - City Hall, TeleTech, Time Warner Cable and AT&T. Rick Roscoe holds a 1990 - 1992 Robert Morris University. With a robust skill set that includes Change Management, Process Improvement, Call Center, Call Centers, Strategy and more. Rick Roscoe has 4 emails and 1 mobile phone numbers on RocketReach.
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