2022 -2022 Director Of Customer Support and Workforce Analyst @ SafeRent Solutions
2021 -2022 Director Of Call Centers @ SafeRent Solutions
2020 -2021 Call Center Operations Manager @ SafeRent Solutions
2020 -2020 Customer Service and Support Manager @
2018 -2020 Customer Care Manager @
2017 -2018 Customer Care Supervisor @
2015 -2017 Senior Manager - Customer Service @
2014 -2015 Client Services Manager @
2012 -2014 Manager of Onboarding and Retention @
2008 -2012 Manager - Customer Loyalty and Retention Team @
2007 -2007 Call Center Manager @ Boothe Eyecare
2005 -2006 Director of Operations @ DirectStarTV
2002 -2005 Sales Supervisor @
1997 -2002 Manager of Service Support Operations @
Rick Rocco Education
The University of Texas at Arlington
B.A. (Communications)
1988-1992
University of Kansas
(Public Relations, Advertising, and Applied Communication)
1986-1987
Rick Rocco Summary
Rick Rocco, based in Plano, TX, US, is currently a Customer Service Manager at Wiley X. Rick Rocco brings experience from previous roles at Blue Cross and Blue Shield of Louisiana and SafeRent Solutions. Rick Rocco holds a 1988 - 1992 B.A. in Communications @ The University of Texas at Arlington. Rick Rocco has 3 emails and 3 mobile phone numbers on RocketReach.
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