2009 -2019 Founder and President @ Interactive Contact Solutions
2016 -2018 Alderman @ Town of Pegram
2015 -2015 Customer Success Manager @
2011 -2014 Manager TPL and PCC and Telecommunications Engineer @
2008 -2012 Alderman @ Town of Pegram
2009 -2011 Call Center Manager - Patient Care @ Simplex Healthcare
2007 -2009 Sleep Support Center Supervisor @ American Homepatient
2006 -2007 National Call Center Director @
2000 -2006 Service Center Manager @ Perot Systems Healthcare
Rick Roark Skills
Process Improvement
Healthcare
Revenue Cycle
Team Building
Strategic Planning
Management
HIPAA
Change Management
Leadership
Customer Service
Revenue Cycle Management
Coaching
Medicare
Business Strategy
Healthcare Consulting
Call Center
Recruiting
Leadership Development
Team Leadership
Medicaid
Healthcare Management
Customer Satisfaction
Business Process Improvement
Healthcare Industry
Hospitals
Training
Operations Management
Business Analysis
Strategy
Account Management
Project Management
Management Consulting
Performance Improvement
Health Policy
Call Centers
EHR
Healthcare Information Technology
Managed Care
Informatics
Vendor Management
Policy
Business Development
Software Documentation
Budgets
Visio
Sales
Health Insurance
Telecommunications
CRM
Salesforce.com
Healthcare Information
Business Process
Engineering
Rick Roark Summary
Rick Roark, based in Nashville, TN, US, is currently a Director Patient Engagement Strategy at RevSpring. Rick Roark brings experience from previous roles at AmeriPath (formerly PathAI Diagnostics), PathGroup, Interactive Contact Solutions and Town of Pegram. With a robust skill set that includes Process Improvement, Healthcare, Revenue Cycle, Team Building, Strategic Planning and more. Rick Roark has 2 emails on RocketReach.
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