Rick Prowett Email & Phone Number
IT Services Manager and IT Incident Coordinator on assignment at Bonneville Power Administration @ ASM Research
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Rick Prowett Location
- Mount Hood Village, OR, US
Rick Prowett Work
- IT Services Manager and IT Incident Coordinator on assignment at Bonneville Power Administration @ (June 2025 - Present)
- IT Service Desk Manager and IT Incident Coordinator @ (June 2018 - Present)
- IT Services Manager and IT Incident Coordinator @ (August 2011 - Present)
- Help Desk Technical Customer Support 2 @ (July 2011 - June 2018)
- Systems Administrator @ (January 2008 - November 2009)
- Repair Associate @ Embarq (June 2006 - November 2007)
- Customer Service Representative @ Quest Healthcare - Rotech Healthcare (July 2005 - June 2006)
- Technical Support Professional @ Stream International (April 1999 - April 2005)
- Technical Support Professional @ Natural Data Temporary Services (April 1999 - October 1999)
- Technical Support Trainee @ Byte-Size Consulting (July 1997 - October 1998)
Rick Prowett Education
- Mount Hood Community College
History
2011-2012 - Portland Community College
Computer Information Systems
2008-2009 - Chemeketa Community College
Computers (European History)
1991-1993 - Oregon Institute of Technology 1984-1989
- Toledo High School
Diploma
1980-1984
Rick Prowett Skills
- Attention to Detail
- Workload Prioritization
- Support Management
- Issue Management
- Incident Response
- IT Escalation
- Delegation
- Customer Satisfaction
- Creative Problem Solving
- People Management
- Active Listening
- Troubleshooting
- Operating Systems
- Software Documentation
- Technical Support
- Hardware
- Windows
- Software Installation
- Help Desk Support
- Training
- Access
- Computer Hardware
- Customer Escalation Management
- Customer Service
- Customer Support
- Databases
- Disaster Recovery
- Escalations Management
- HP
- Incident Management
- Linux
- Microsoft Office
- Printers
- Routers
- SharePoint
- System Administration
- Virtualization
- Windows 7
Rick Prowett Summary
- Rick Prowett, based in Mount Hood Village, OR, US, is currently a IT Services Manager and IT Incident Coordinator on assignment at Bonneville Power Administration at ASM Research. Rick Prowett brings experience from previous roles at Enterprise Information Services, Inc. (EIS), Bonneville Power Administration, ieSolutions and Custom Interface, Inc.. Rick Prowett holds a 2011 - 2012 History @ Mount Hood Community College. With a robust skill set that includes Attention to Detail, Workload Prioritization, Support Management, Issue Management, Incident Response and more. Rick Prowett has 2 emails and 2 mobile phone numbers on RocketReach.
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