Rick Paolini Email
Workforce Optimisation Leader @ EnergyAustralia
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Rick Paolini Location
- Pascoe Vale, VIC, AU
Rick Paolini Work
- Workforce Optimisation Leader @ (November 2023 - Present)
- Planning and Forecasting Leader @ (January 2023 - November 2023)
- Workforce Operations Team Manager @ (August 2020 - November 2023)
- Forecasting Analyst @ Energy Australia (February 2018 - August 2020)
- Workforce Optimisation Planner @ (February 2016 - August 2020)
- Workforce Optimisation Planner @ Superpartners (March 2015 - February 2016)
- Workforce Optimisation Planner @ (December 2011 - March 2015)
- Workforce Real Time Analyst (Specialist Operations) @ (August 2009 - December 2011)
Rick Paolini Education
- Northern Melbourne Institute of TAFE
Event Management & Tourism Operations Management - Dual Diplomas (Operations)
2006-2008 - St. Joseph's College Melbourne 2001-2006
Rick Paolini Skills
- Customer Experience
- Capacity Planning
- Team Building
- BPO
- Retail
- IEX
- Avaya
- Workforce Planning
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Workforce Management
- IVR
- Contact Centers
- Change Management
- Time Management
- Training
- Employee Training
- Totalview
- Customer Service
- Telephony
- Training Delivery
- Management
- Outsourcing
- Transition Management
- Call Centers
- Analysis
- COPC
- Performance Management
Rick Paolini Summary
- Rick Paolini, based in Pascoe Vale, VIC, AU, is currently a Workforce Optimisation Leader at EnergyAustralia. Rick Paolini brings experience from previous roles at EnergyAustralia and Energy Australia. Rick Paolini holds a 2006 - 2008 Event Management & Tourism Operations Management - Dual Diplomas in Operations @ Northern Melbourne Institute of TAFE. With a robust skill set that includes Customer Experience, Capacity Planning, Team Building, BPO, Retail and more. Rick Paolini has 3 emails on RocketReach.
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