1999 -2005 Team Lead, Help Desk Technician 1,2 and 3 @
Rick Neely Education
ITT Technical Institute
Associates of Applied Science (Applied Science and Electronic Engineering Technology)
Rick Neely Skills
Microsoft Office
Microsoft Excel
Business Process Improvement
Business Analysis
Requirements Analysis
Team Building
Vendor Management
Process Improvement
Customer Service
ITIL
Software Documentation
Strategic Planning
Microsoft Word
Managed Desktop Services
Expert Customer Advocate
Team Leadership
Process Improvements
Root Cause Analysis
Systems Administration
Technician Best Practices
Sla Performance Management
Issue Tracking/ Resolution
Remote and Onsite Support
Desktop Virtualization
Project Management
Network Infrastructure
Private Cloud/Iaas
Change Management
Software and Os Upgrades
Application Deployment
Bomgar
Remote Desktop
Rick Neely Summary
Rick Neely, based in Cookeville, TN, US, is currently a IT Support Specialist at Tennessee Technological University. Rick Neely brings experience from previous roles at DXC Technology and CNA Insurance. Rick Neely holds a Associates of Applied Science in Applied Science and Electronic Engineering Technology @ ITT Technical Institute. With a robust skill set that includes Microsoft Office, Microsoft Excel, Business Process Improvement, Business Analysis, Requirements Analysis and more. Rick Neely has 3 emails and 1 mobile phone numbers on RocketReach.
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