Bachelor of Science (Telecommunications Engineering)
Avaya
(Telecommunications)
2000 - 2010
Lucent - AT&T - Rockwell -Toshiba
(Telecommunications)
1990 - 1994
Tampa College
Associate in Science B.A. (Business Administration and Management, General)
ICM - Ascolta
(Telecommunications)
2010 - 2010
TIE/Communications
(Telecommunications)
1987 - 1990
Rick Michaels's Skills
CTI
IVR
Avaya
VoIP
Cisco Technologies
Routing
Call Centers
Troubleshooting
Engineering
Rick Michaels's Summary
Rick Michaels, based in Nashville, TN, US, is currently a Sr. Analyst Application Engineering at Asurion, bringing experience from previous roles at AT&T Global Services and JPMorgan Chase. Rick Michaels holds a Bachelor of Science in Telecommunications Engineering @ Pacific Western University. With a robust skill set that includes CTI, IVR, Avaya, VoIP, Cisco Technologies and more, Rick Michaels contributes valuable insights to the industry. Rick Michaels has 1 email and 1 mobile phone number on RocketReach.