Rick M Email & Phone Number
Vice President, Customer Support and Enablement @ Unravel Data
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Rick M Location
- Menlo Park, CA, US
Rick M Work
- Vice President, Customer Support and Enablement @ (February 2019 - Present)
- Senior Director, Support Services @ (October 2016 - February 2019)
- Senior Director, Customer Support @ (June 2012 - August 2016)
- Senior Manager, Technical Support @ (June 2010 - June 2012)
- Senior Manager, Technical Support @ (November 2007 - June 2011)
- Senior Manager, Technical Support @ (December 1999 - November 2007)
- Technical Support Lead @ (January 1997 - January 1999)
Rick M Skills
- Adobe Lightroom
- Analytical Skills
- Analytics
- Business Insights
- Business Intelligence
- C-Level
- CRM
- Change Management
- Cloud Computing
- Coaching
- Communication
- Corporate Events
- Cross-functional Team Leadership
- Customer Education
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Self Service
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Customer Support Operations
- Director level
- Emotional Intelligence
- Employee Management
- Enterprise Software
- Executive Management
- Global Customer Service
- Incident Management
- Integration
- Interpersonal Communication
- Key Performance Indicators
- Leadership
- Management
- Metrics and Data Driven
- Operational Excellence
- Operations
- Organization Skills
- Performance Appraisal
- Performance Metrics
- Photography
- Planning
- Problem Solving
- Product Management
- Professional Services
- Program Management
- Project Management
- SaaS
- Sales Operations
- Salesforce Service Cloud
- Salesforce.com
- Service-Level Agreements (SLA)
- Soft Skills
- Software as a Service (SaaS)
- Sports Industry
- Staff Training
- Strategy
- Supplier Evaluation
- Team Building
- Team Leadership
- Team Motivation
- Third Party Vendors
- Troubleshooting
- Vendor Partnerships
Rick M Summary
- Rick M, based in Menlo Park, CA, US, is currently a Vice President, Customer Support and Enablement at Unravel Data. Rick M brings experience from previous roles at AtScale, Hortonworks, IBM and Cast Iron Systems. With a robust skill set that includes Adobe Lightroom, Analytical Skills, Analytics, Business Insights, Business Intelligence and more. Rick M has 2 emails and 4 mobile phone numbers on RocketReach.
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