Rick Laner Email & Phone Number
Chief Customer Officer @ Elastic
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Rick Laner Location
- United States
Rick Laner Work
- 2021 -now Chief Customer Officer @
- 2022 -2025 Advisor - CCO @
- 2019 -2021 Senior Vice President, CSG (Mulesoft WW Services and Support) @
- 2017 -2019 Global VP Services and Support - Office of the CTO @
- 2016 -2018 Advisor - Customer Success @
- 2015 -2017 VP Services and Customer Success - Worldwide @
- 2011 -2015 VP - Consulting Services - Worldwide @
- 2006 -2011 VP - Global Services and Software Consulting - Asia Pacific @
- 2004 -2006 Director - Consulting Services and Software Consulting - Australia and New Zealand @
- 2003 -2004 Software Consulting Manager - Southern Australia @
- 2001 -2003 Services Sales Executive - Southern Australia @
- 1996 -2001 General Manager and Co-Founder @ Symmetry Group - Australia
Rick Laner Education
- Central Queensland University
Bachelor's degree (Business - Information Technology)
1986-1988 - Toolooa State High School, Gladstone, QLD, Australia 1982-1986
Rick Laner Skills
- Customer Insight
- Customer Success
- Enterprise Software
- Professional Services
- Cloud Computing
- SaaS
- Pre-sales
- ITIL
- Sales Enablement
- Leadership
- Service Management
- Consulting
- Management
- IT Service Management
- Solution Selling
- Program Management
- Solution Architecture
- Sales Management
- Outsourcing
- Business Service Management
- Partner Management
- Team Management
- Systems Management
- Go-to-market Strategy
- Virtualization
- IT Strategy
- PaaS
- Business Strategy
- Team Building
- Strategic Planning
- Customer Experience
- Lead Generation
- Software Industry
- Selling
- Analytics
- Process Improvement
- Operations Management
- Product Development
- Enterprise Architecture
- Data Center
- Technical Presentations
- Sales Presentations
- Coaching
- Agile Methodologies
- Staff Development
- Contract Negotiation
- Client Development
- Offshore Services
- Business Alliances
- Sales
- Public Speaking
- Go To Market Strategy
- Pre Sales
Rick Laner Summary
- Rick Laner, based in United States, is currently a Chief Customer Officer at Elastic. Rick Laner brings experience from previous roles at data.world, Salesforce/Mulesoft, MuleSoft and Opower. Rick Laner holds a 1986 - 1988 Bachelor's degree in Business - Information Technology @ Central Queensland University. With a robust skill set that includes Customer Insight, Customer Success, Enterprise Software, Professional Services, Cloud Computing and more. Rick Laner has 3 emails and 1 mobile phone numbers on RocketReach.
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