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Rick Hines Location
Cincinnati, OH, US
Rick Hines Work
Technical Support Specialist @ (August 2022 - Present)
Desktop Support Technician @ (January 2020 - August 2022)
Help Desk Contact @ TEK Systems/ Ebay (March 2019 - January 2020)
Technical Associate and Help Desk Manager @ (June 2018 - January 2019)
System Analyst and QA Manager @ Intermountain Healthcare/ DXC (January 2012 - June 2018)
Help desk @ (May 2011 - December 2011)
Technical Support @ (August 2010 - May 2011)
Credit consultant @ Efolks (January 2010 - August 2010)
Assistant Manager @ (January 2008 - January 2009)
Rick Hines Education
Milton Union High
General
1985-1988
Alta 1984-1985
Rick Hines Skills
Active Directory
Application Support
Asset Management
BMC Remedy Ticketing System
Computer Hardware
Computer Hardware Troubleshooting
Computer Literacy
Computer Repair
Customer Experience
Customer Satisfaction
Customer Service
Desk Top Support
Desktop Support
Hardware Installation
Help Desk Support
ITIL Certified
Information Technology
Leadership
Management
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft Products
Microsoft Word
Network Troubleshooting
Office 365
Password Resets
Printer Support
Remote Troubleshooting
Sales
Servers
Service Desk
Software Documentation
Software Installation
Software Troubleshooting
System Administration
Technical Support
Ticketing
Ticketing Systems
Troubleshooting
VMware
Virtual Private Network (VPN)
Windows
Windows 10
Windows 7
Windows Server
Windows XP
XP
customer support
online support
Rick Hines Summary
Rick Hines, based in Cincinnati, OH, US, is currently a Technical Support Specialist at MIS Solutions, LLC . Rick Hines brings experience from previous roles at Broadcom Inc., TEK Systems/ Ebay, DXC Technology and Intermountain Healthcare/ DXC. Rick Hines holds a 1985 - 1988 General @ Milton Union High. With a robust skill set that includes Active Directory, Application Support, Asset Management, BMC Remedy Ticketing System, Computer Hardware and more. Rick Hines has 1 emails on RocketReach.
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