Rick Henry Email & Phone Number
Call Center Manager @ SunnyMac Solar
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Rick Henry Location
- Bear, DE, US
Rick Henry Work
- 2024 -now Call Center Manager @
- 2020 -2024 Director Of Operations - Patient Services Center @
- 2018 -2020 Scheduling Manager @
- 2012 -2017 Call Center Manager @ Halpern Eye Care/Myeyedr
- 2009 -2012 Supervisor Customer Service @
- 1989 -2009 Unit Manager Tax Payers Financial Services @
Rick Henry Education
- Barton College
B.S. (Business Administration)
1985-1989 - Barton College
Bachelor of Science (BS) (Business Administration and Management, General)
1985-1989
Rick Henry Skills
- Team Productivity
- CSM
- Contact Center Management
- Attitude Change
- Call Center Administration
- Customer Service
- Customer Satisfaction
- Banking
- Process Improvement
- Leadership
- Call Centers
- Management
- Customer Experience
- Sales
- Customer Retention
- Coaching
- Team Building
- Telecommunications
- Training
- Team Leadership
- Account Management
- CRM
- Operations Management
- Vendor Management
- Cross-functional Team Leadership
- Performance Management
- Forecasting
- Strategic Planning
- Workforce Management
- Business Analysis
- Change Management
- Quality Assurance
- Financial Services
- Recruiting
- Telephony
- Leadership Development
- Avaya
- Credit Cards
- Microsoft Office
- Time Management
- Budgets
- Employee Training
- Outlook
- Troubleshooting
- Analysis
- Risk Management
- Microsoft Excel
- Program Management
- Project Management
- Contact Centers
- Cross Functional Team
- Credit
- Outsourcing
- Research
- Cross Functional Team Leadership
- Direct Sales
- Security
Rick Henry Summary
- Rick Henry, based in Bear, DE, US, is currently a Call Center Manager at SunnyMac Solar. Rick Henry brings experience from previous roles at Pivot Physical Therapy, Westside Family Healthcare, Halpern Eye Care/Myeyedr and Comcast Cable. Rick Henry holds a 1985 - 1989 B.S. in Business Administration @ Barton College. With a robust skill set that includes Team Productivity, CSM, Contact Center Management, Attitude Change, Call Center Administration and more. Rick Henry has 1 emails and 2 mobile phone numbers on RocketReach.
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