2017 -
2019 Process Specialist (Implementatie Manager) @
2015 -
2017 Process Specialist (E2E Case Manager) @
2014 -
2015 Major Incident Manager @
2010 -
2015 Incident Coordinator @
2009 -
2010 Change and Control Center @
2007 -
2009 Serice Centre Analyst @
2004 -
2005 Stagair @ R&R Electronics Group
Rick Hendriks Education
Arcus College
Bedrijfsadministratie niveau 4
2002
-
2007
Herle College
Theoretische Leerweg TG
1999
-
2002
Rick Hendriks Skills
Telecommunications
ITIL
Change Management
Project Management
Microsoft Office
Windows
Coaching
New Business Development
Program Management
Process Improvement
Account Management
Business Strategy
Business Analysis
Troubleshooting
IT Management
Outsourcing
Service Management
Goal Oriented
Rick Hendriks Summary
Rick Hendriks, based in Utrecht, Netherlands, is currently a Manager Contract and Transition at KPN. Rick Hendriks brings experience from previous roles at KPN. Rick Hendriks holds a 2002 - 2007 Bedrijfsadministratie niveau 4 @ Arcus College. With a robust skill set that includes Telecommunications, ITIL, Change Management, Project Management, Microsoft Office and more. Rick Hendriks has 3 emails on RocketReach.
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