Rick Guerrero Email & Phone Number
Senior Manager, Support Account Management Services @ ServiceNow
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Rick Guerrero Location
- Chicago, IL, US
Rick Guerrero Work
- Senior Manager, Support Account Management Services @ (March 2026 - Present)
- Manager, Support Account Management @ (June 2024 - February 2026)
- Senior Support Account Manager @ (December 2019 - June 2024)
- Information Technology Business Partner @ LinkedIn (March 2018 - December 2019)
- Information Technology Business Analyst @ LinkedIn (February 2017 - March 2018)
- Information Technology Support Manager @ LinkedIn (August 2016 - January 2017)
- Event Technology Solutions @ LinkedIn (January 2012 - January 2017)
- Systems Support Analyst @ LinkedIn (February 2012 - August 2016)
- Desktop and Server Support Analyst @ (June 2006 - February 2012)
- IT Coordinator @ RSM McGladrey (January 2006 - June 2006)
- Global Support Center Generalist @ (May 2004 - January 2006)
- Nightclub Disc Jockey @ V5 (December 1995 - January 2006)
- Senior PC Technician @ Children's Home + Aid (August 2001 - May 2004)
- Systems Manager @ (November 1995 - May 2001)
Rick Guerrero Education
- DeVry University
Computer and Information Sciences (General)
- De La Salle Institute - Chicago, IL
High School Diploma
1993
Rick Guerrero Skills
- Agile Methodologies
- Cross-functional Team Leadership
- Customer Service
- Management
- Prioritization
- Relationship Management
- Scrum
- Security
- Strategic Functions
- Strategy
- System Deployment
- Team Leadership
- Systems Analysis
- OS X
- Microsoft Office 2010
- ITIL Certified
- Windows Server
- Help Desk Support
- Microsoft Office 2007
- CompTIA A+ Certification
- Windows 7 Migration
- Active Directory
- ITIL
- Office 2010
- Windows
- Windows Mobile
- DNS
- Software Installation
- Mac OS X
- Networking
- Windows Server 2008
- Microsoft Exchange
- Troubleshooting
- Blackberry Enterprise Server
- Software Documentation
- LANDesk
- Support
- Even Technology Support
- IT Solutions
- Blackberry
- iPhone
- Android
- Cross Functional Team Leadership
- Training
- Juniper
- Apple Remote Desktop
- Windows XP
- Windows 7
- Technical Support
- VPN
- Microsoft Deployment Toolkit 2010
- Laptops
- Servers
- Customer Focused Technology Support
- VMware
- Hardware
- DHCP
- iPad
- Event Technology
- Group Policy
Rick Guerrero Summary
- Rick Guerrero, based in Chicago, IL, US, is currently a Senior Manager, Support Account Management Services at ServiceNow. Rick Guerrero brings experience from previous roles at ServiceNow and LinkedIn. Rick Guerrero holds a Computer and Information Sciences in General @ DeVry University. With a robust skill set that includes Agile Methodologies, Cross-functional Team Leadership, Customer Service, Management, Prioritization and more. Rick Guerrero has 3 emails and 4 mobile phone numbers on RocketReach.
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